The pizza quality is inconsistent, with some customers praising it while others report issues like sogginess and lack of flavor.
Service
Customer service experiences vary widely; some customers appreciate the friendly staff, while others report a lack of attentiveness and professionalism.
Salad Bar
The salad bar receives positive feedback for being fresh and well-stocked, often highlighted as a strong point of the dining experience.
Pricing
Many customers feel the prices are high for the quality of food received, particularly regarding the buffet options.
Cleanliness
The restaurant is generally noted for being clean, although some reviews mention areas needing attention, such as restrooms.
LO
Lisa Olson
Nov 4, 2025
5.0
Everything was amazing
TB
Tracy Brown
Oct 26, 2025
1.0
First time trying this place out and so I ordered a mini chicken Alfredo pizza with black olives and spinach which cost extra for more toppings of course but when I got my pizza, it literally had 1 small piece of chicken on each slice and maybe 2 leaves of spinach all together but then was generous with the black olives, definitely not worth the money!
LK
Luke K
Oct 5, 2025
5.0
Great pizza and family friendly. Definitely worth the stop.
GS
Gessica Silveria
Sep 14, 2025
5.0
Great salad bar but the service could use a smile.
MM
Marc
Sep 2, 2025
5.0
Great salid bar, and pizza, we've been reluctant to come to pizza factory for awhile, and gave it another try... Glad we did because we had A nice fresh salad, unlike the the last few times.