Customers frequently reported extremely long wait times, often exceeding 20 minutes, even with few cars in line.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong food being given.
Staff Attitude
Feedback indicated a lack of friendliness and professionalism among staff, with several customers noting rudeness and poor customer service.
Food Quality
While some customers enjoyed specific menu items like blizzards, there were numerous complaints about food quality, including cold or poorly prepared items.
Cleanliness
Some customers appreciated the cleanliness of the restaurant, but others reported unsanitary conditions and poor hygiene practices.
ZK
zzz kckk
3 days ago
1.0
They take so long to give you your food. I ordered a simple meal, they gave me my ice cream first then told me to pull up and I sat there for 15-20 minutes until they finally brought my simple meal out. I wasn’t even ordering for others, just myself and it took forever. The service is terrible, they sound irritated while taking my order and it’s very unprofessional. This is a FAST food restaurant not a sit and wait for 20 minutes for a simple meal.
KD
Kaleena Duggins
Dec 31, 2025
5.0
Food was great, staff was ever greater. Worker named Vanessa was so super sweet and patient with us taking our time to order. Not only that she brought us our meal with a genuine smile on her face. Thank you Vanessa!
RC
Ron “wRon” Carmona
Nov 11, 2025
2.0
Took way to long for what it was, not happy with the service, I won't be back 🙄
RE
Rachael E
Oct 19, 2025
1.0
Waited here for 30 mins for a 4 piece chicken strip with no warning- you could at least tell people. I walk in and they don’t even know the order no apology everyone was every rude
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food does Dairy Queen Grill & Chill in Woodland specialize in?
They specialize in soft-serve ice cream, signature shakes, burgers, and fries as a classic fast-food chain.
What are the operating hours for Dairy Queen Grill & Chill?
Open Monday to Thursday from 10:00 AM to 9:00 PM, Friday and Saturday from 10:00 AM to 9:30 PM, and Sunday from 11:00 AM to 9:00 PM.
Is Dairy Queen Grill & Chill open on holidays?
They are closed on Thanksgiving Day (November 27, 2025) and Christmas Day (December 25, 2025).
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, they have a drive-thru service available for customer convenience.
Is Dairy Queen Grill & Chill family-friendly and good for kids?
Yes, the location is family-friendly and welcomes children, offering booster seats and high chairs.
Can I order food online from Dairy Queen Grill & Chill?
Yes, online ordering is available through their website with options for pickup.
What are some nearby restaurants and places a customer might visit after Dairy Queen Grill & Chill?
Nearby options include La Casa Tapatia (Mexican restaurant), Rosie’s Restaurant (diner), Burgerville (burger restaurant), and Mali Thai Cafe (Thai restaurant).
Are there any nearby convenience stores or gas stations near Dairy Queen Grill & Chill?
Yes, Lewis River Shell & Mart and Shell are nearby gas stations and convenience stores for quick stops.
Where can I find coffee nearby after visiting Dairy Queen Grill & Chill?
Luckman Coffee Company, a local coffee shop and cafe, is close by for coffee lovers.
What services and amenities does Dairy Queen Grill & Chill provide on-site?
The location offers outdoor seating, restrooms, booster seats, high chairs, mobile ordering and rewards, and caters to families and kids.