Customers consistently reported extremely slow service, with many waiting over 30 minutes for their orders.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, including missing items and wrong food being given.
Staff Attitude
Feedback indicated a lack of professionalism and friendliness among staff, with several customers noting rude behavior.
Food Quality
While some customers enjoyed specific items like blizzards, many expressed dissatisfaction with the overall food quality and preparation.
Management Issues
Several reviews pointed to poor management practices, including inadequate staffing and lack of training for employees.
RC
Ron “wRon” Carmona
Nov 11, 2025
2.0
Took way to long for what it was, not happy with the service, I won't be back 🙄
RE
Rachael E
Oct 19, 2025
1.0
Waited here for 30 mins for a 4 piece chicken strip with no warning- you could at least tell people. I walk in and they don’t even know the order no apology everyone was every rude
AB
Alison Bayard
Oct 14, 2025
5.0
Over salted fries but other then that goog
SK
Salar Kermani
Oct 10, 2025
1.0
Super slow service. We waited 40 minutes to get our two burgers. First and last time coming to this location. Read the reviews before choosing
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food does Dairy Queen Grill & Chill in Woodland specialize in?
They specialize in soft-serve ice cream, signature shakes, burgers, and fries as a classic fast-food chain.
What are the operating hours for Dairy Queen Grill & Chill?
Open Monday to Thursday from 10:00 AM to 9:00 PM, Friday and Saturday from 10:00 AM to 9:30 PM, and Sunday from 11:00 AM to 9:00 PM.
Is Dairy Queen Grill & Chill open on holidays?
They are closed on Thanksgiving Day (November 27, 2025) and Christmas Day (December 25, 2025).
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, they have a drive-thru service available for customer convenience.
Is Dairy Queen Grill & Chill family-friendly and good for kids?
Yes, the location is family-friendly and welcomes children, offering booster seats and high chairs.
Can I order food online from Dairy Queen Grill & Chill?
Yes, online ordering is available through their website with options for pickup.
What are some nearby restaurants and places a customer might visit after Dairy Queen Grill & Chill?
Nearby options include La Casa Tapatia (Mexican restaurant), Rosie’s Restaurant (diner), Burgerville (burger restaurant), and Mali Thai Cafe (Thai restaurant).
Are there any nearby convenience stores or gas stations near Dairy Queen Grill & Chill?
Yes, Lewis River Shell & Mart and Shell are nearby gas stations and convenience stores for quick stops.
Where can I find coffee nearby after visiting Dairy Queen Grill & Chill?
Luckman Coffee Company, a local coffee shop and cafe, is close by for coffee lovers.
What services and amenities does Dairy Queen Grill & Chill provide on-site?
The location offers outdoor seating, restrooms, booster seats, high chairs, mobile ordering and rewards, and caters to families and kids.