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Jimmy John's

3.2
(160 reviews)

Business Details

13780 NE 175th St, Woodinville, WA
98072, United States
(425) 420-1056

About

Sandwich Restaurant

Location

Jimmy John's
13780 NE 175th St, Woodinville, WA
98072, United States

Hours

Reviews

3.2
160 reviews
5 stars
58
4 stars
29
3 stars
11
2 stars
17
1 star
45

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, slow service, and mistakes with orders.

Cleanliness

The restaurant was noted for being clean, but there were also complaints about unsanitary practices among staff.

Operational Issues

Many customers experienced frustration with inconsistent hours, including being closed during posted hours.

Food Quality

While some customers enjoyed the sandwiches, there were complaints about underfilled sandwiches and incorrect orders.

Delivery Problems

Delivery times were often excessively long, with multiple reports of orders taking over an hour.
  • RA
    Ruben Humberto Pascual Antonio
    Feb 13, 2026
    5.0
    Very clean and nice restaurant. As soon as you come in they greet you with a nice: “ Hello, Welcome”, service was really fast even when they look short staff. I’ll be back again.
  • LW
    Luke Washabaugh
    Jan 22, 2026
    1.0
    Hours say they open at 1030 came by after 11 and they were still closed
  • TR
    Tony Raw
    Jan 18, 2026
    1.0
    The gentleman at the front that took my order was very nice. I told him no tomatoes on my sandwich. When I receive my sandwich, it had tomatoes on it. I told the guy about it. He said his bad. Then I asked for extra mayo. They didn’t put that on there so I went to the desk and talk to the gentleman who said he was the manager. He told me that they don’t do refunds that I had to just deal with it and that they were forcing me to continue to keep my sandwich, but There is no signs posted That says no refund. Then he told me that they were franchising he doesn’t have to give me a refund.
  • ML
    Malaya Lambert
    Jan 1, 2026
    4.0
    This location is a lot better than most. Sometimes they take their time and aren’t as fast BUT it always taste a lot better than other locations I’ve been to
  • WC
    Wesley Cruse
    Dec 6, 2025
    2.0
    Quite possibly some of the worst customer service I’ve seen in a while. Wasn’t greeted at all upon entering—one of their workers was on her phone right next to me at a table (likely taking a break, but incredibly unprofessional to do so publicly like that and then not acknowledge a customer entering). The one worker who was behind the counter also didn’t greet me; one measly, unenthusiastic “be right with you” was all he could muster, and I had stood there for nearly a min when he said this. When he finally did help me, he didn’t make eye contact a single time, seemed disinterested in helping me. I’ve worked in a sandwich shop before and this behavior is so sub par it’s not even funny. Get better or get a different job. On top of this, there were a bunch of boxes of supplies on the tables at the front of the restaurant, the main outdoor signage lights were off, and it almost seemed closed when we drove by due to this look. Super disappointing look, JJ’s.

Brand Certified Facts from Jimmy John's

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Certified March 01, 2026Yext Knowledge Graph
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