Jimmy John's

Reviews

• ML

  Malaya Lambert

  Jan 1, 2026
  4.0
  This location is a lot better than most. Sometimes they take their time and aren’t as fast BUT it always taste a lot better than other locations I’ve been to
• WC

  Wesley Cruse

  Dec 6, 2025
  2.0
  Quite possibly some of the worst customer service I’ve seen in a while. Wasn’t greeted at all upon entering—one of their workers was on her phone right next to me at a table (likely taking a break, but incredibly unprofessional to do so publicly like that and then not acknowledge a customer entering). The one worker who was behind the counter also didn’t greet me; one measly, unenthusiastic “be right with you” was all he could muster, and I had stood there for nearly a min when he said this. When he finally did help me, he didn’t make eye contact a single time, seemed disinterested in helping me. I’ve worked in a sandwich shop before and this behavior is so sub par it’s not even funny. Get better or get a different job. On top of this, there were a bunch of boxes of supplies on the tables at the front of the restaurant, the main outdoor signage lights were off, and it almost seemed closed when we drove by due to this look. Super disappointing look, JJ’s.
• JJ

  joe jonart

  Dec 5, 2025
  4.0
  we do orders online for sandwiches, chips, drinks, etc. Depending on the time of the day, it can be fairly quick, but if it's during lunch time it can take a little longer. The staff are always super friendly when we go in, but we love the delivery, order directly on their website, you can even do joint and everyone pay for their seperate orders, etc.. Super convenient and easy and they do follow the instructions you leave with regards to the order and the delivery! Love that!!!
• DB

  Denise Breuer

  Nov 24, 2025
  1.0
  Don’t waste your money here, you will get sick. Mgmt. doesn’t care if employees text on their phones, don’t change their gloves, and then make your sandwich. Couldn’t believe it, wondered why my online order wasn’t ready when I came in, along with at least 10 other people waiting for their food. Guy with black hair and glasses standing at sandwich counter texting on his phone. I actually asked him, “ are you seriously texting with gloves on right now”, he laughed at me, continued texting then went back to making sandwiches without changing his gloves. Absolutely disgusting. Called the corporate phone number to discuss what happened, told them I had to throw my $12 sandwich away as it was made with dirty gloves and I described the employee and also described exactly what happened. Never heard back from anyone. No “I’m so sorry” No nothing. Definitely didn’t receive my $12.00 back. Do they not care about food safety and spreading disease? Your phone is dirty. Your gloves are dirty after using your phone. Change your damn gloves before making me my $12.00 sandwich. Avoid at all costs unless you don’t care about disgusting people touching your food with dirty hands. Spend your hard earned money at ANY PLACE ELSE other than this Jimmy John’s. Jersey Mikes is right around the corner. Go there instead. At least they follow proper food handling protocols.
• CH

  Christy Hodge

  Sep 30, 2025
  3.0
  My co worker and I went to lunch at Woodenville location yesterday and discovered that not one person there seemed to not like their job. Customer service is very poor, nobody smiled or welcomed us in. It was like we were an inconvenience. We work at a local dental office where our patients (customers) mean the world to us. Sad!