Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Dairy Queen Grill & Chill
17831 131st Ave NE, Woodinville, WA
98072-8808, United States
Hours
Reviews
3.9
744 reviews
5 stars
283
4 stars
223
3 stars
143
2 stars
44
1 star
51
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unresponsive, or dismissive towards customers.
Food Quality
While some customers praised the food quality, others reported issues with incorrect orders, stale items, and inconsistent portion sizes.
Cleanliness
Several reviews mentioned that the dining area needed more attention to cleanliness, although some noted that the restaurant was generally clean.
Speed of Service
Many customers experienced slow service, particularly in the drive-thru, leading to frustration despite some acknowledging quick service during less busy times.
Value for Money
Customers expressed concerns about high prices relative to the quality and portion sizes of the food, with some feeling that the value was lacking.
- MMMorningstar McConvilleOct 24, 20251.0The costumer service is awful. I will never come back to this place. How hard is it to smile and say hello?! Let alone communicate with your costumers, I ordered Gravy but got ranch and when asked she basically glared her eyes at me, Karam never apologized for the mistake, let alone inform me she was going to replace it. She walked away mad, and came back with no words for the mistake. Just barely stuck her arm out the window with the gravy. That was very rude an unacceptable, just terrible service, and it was not even busy. Disgusted, and I will not be returning to this location. Talk about draining the energy from your costumers!!!
- NNNatalieOct 23, 20251.0Very frustrating situation after using the app. I placed my first order after making an DQ account on the app. When I went into the establishment I waited on the side until I got the chance to walk up to the cashier and tell them I had a mobile order for Natalie. She said okay and looked like she was waiting for the next person in line to come up so I stepped aside. After waiting a while and after the cashier finished assisting everyone else she finally asked my friend what name we were waiting for a mobile order for. She gave them my name again and they said they didn’t have an order under that name (which would have been great to know when I first talked to her ! So I was standing on the side for nothing). They questioned whether I had the right name - and my account had the correct name. Then they asked if I picked the right location - which I showed them was the correct location. Finally after looking through the rest of their mobile orders they found an order with the right items but the name said “DQ” for whatever reason (I know for a fact I didn’t not list my name as DQ - so I assume this was an error with the app?) idk long story short horrible customer service - will not be returning. And will never use the app again.
- TLTina LopezOct 20, 20254.0The grandbabies love to come here for lunch and get an ice cream treat. We like to go in to sit down and eat. After the grandbabies finish their food we let them know and then they serve us the ice cream that comes with our meal.
- SSSOSOct 5, 20255.0Good overall experience, friendly vibes
- RPRaiden PSep 21, 20252.0Very disappointing. Decided to give this location a try. And went through the drive thru for two sundaes, one small and and medium. Both were smaller than the smalls I get from the Kirkland location. I also asked for extra hot fudge and there was barely any on it. I asked the person who handed me the ice cream if it had extra hot fudge and he says it did. I will not be coming back to this location.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Woodinville?
Dairy Queen Grill & Chill is open Monday to Thursday and Sunday from 10:00 AM to 9:30 PM, and on Friday and Saturday from 10:00 AM to 10:00 PM.
Is Dairy Queen Grill & Chill in Woodinville open on major holidays?
The location is closed on Thanksgiving Day (November 27, 2025) and Christmas Day (December 25, 2025).
What types of food and treats does Dairy Queen Grill & Chill offer?
They offer classic burgers, fries, soft-serve ice cream, Blizzard® Treats, Grillburgers®, shakes & malts, and signature ice cream cakes from DQCakes.com.
Does Dairy Queen Grill & Chill in Woodinville have a drive-thru service?
Yes, this location offers a drive-thru for convenient ordering and pickup.
Is Dairy Queen Grill & Chill family-friendly and accessible for kids?
Yes, the location is family-friendly, welcomes children, and provides high chairs and outdoor seating.
Can I place an order online for pickup at Dairy Queen Grill & Chill?
Yes, you can place an order online for pickup at https://www.dairyqueen.com/en-us/order/pickup/n/12554/.
Are there restrooms and seating available at Dairy Queen Grill & Chill in Woodinville?
Yes, the location has restrooms and offers both indoor and outdoor seating options.
What other places can I visit near Dairy Queen Grill & Chill in Woodinville?
Nearby you can visit Mallory Paint Store (hardware store), Neff's Barbershop, and Jungyae Moosul's Woodinville Martial Arts gym.
How can visiting nearby places enhance my visit to Dairy Queen Grill & Chill?
You can combine your visit with shopping at Mallory Paint Store, get a haircut at Neff's Barbershop, or attend a fitness class at Jungyae Moosul's Woodinville Martial Arts for a full day experience.
Are there any community centers or recreational venues close to Dairy Queen Grill & Chill?
Yes, Brazilian Community Service is nearby, offering gym facilities and community events, which might be a good spot for social or fitness activities before or after enjoying your meal.