Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customer service experiences varied, with some praising friendly and professional staff, while others reported rude interactions and order mistakes.
Food Quality
Food quality was inconsistent; some customers enjoyed fresh and hot meals, while others received cold or poorly prepared items.
Order Accuracy
Multiple reviews highlighted issues with order accuracy, including missing items and incorrect orders.
Cleanliness
The cleanliness of the establishment received mixed feedback, with some noting clean facilities while others reported dirty bathrooms.
Speed of Service
Many customers appreciated the quick service, especially in the drive-thru, although some experienced longer wait times.
RR
Robert Reid
Oct 28, 2025
3.0
Forgot the root beer,
TK
Todd Kahtik
Oct 18, 2025
1.0
I have been to this Wendy's four times now, as I am slowly relocating back to the area from Vancouver, BC.
As the service has been okay the first three visits, Thursday, Oct 9, 2025, about 15 min before 9pm, was the WORST of any Wendy's visit anywhere.
I had just spent a long day not being able to eat due to being so busy. So, skipped waiting in the drive thru line to order a simple Asiago chicken sandwich and a large frosty.
I first went to wash my hands and the paper towels were out, so that was the start.
I stepped up to order my sandwich and large frosty, and found the woman taking orders, was not very pleasant. She seemed like she had already checked out. I repeated my order, just the spicy chicken, no tomatoe as I'm allergic, and no lettuce, extra extra sauce and the large frosty. Not a combo.
After I paid the nearly $13, which I thought was kind of a little high, since I did not ask for a combo, she then set a big drink cup down. I repeated I ordered a large chocolate frosty. She just coldly said, "It's the same price, it's okay." She then made a frosty a few minutes later.
I was surprised she even got that wrong.
As I eventually checked my phone, and it was going on ten minutes. A few minutes later, a young man stepped up to take over the cashier job, because the previous lady had gotten off work. He called my name. I grabbed my bag and walked away.
As I then noticed there were French fries in my bag, I had to wait a moment to ask him that this order might be wrong, because I didn't order the french fries. He turned the screen towards me and said "Yes, you did."
I said, "I didn't." He then needed to get an order, so I walked away and grabbed napkins, a spoon and left.
I continued on my trip from Chelan to Canada, as I had a six hour drive, before film work starting at 5:30am.
I was able to start on my sandwich around Leavenworth, and was surprised to take three bites and find out it less than a dime amount of sauce. It was EXTREMELY DRY.
I pulled over to look at my receipt and found I was charged a combo, when I said 'NO combo, only the sandwich'.
I was then even more disappointed as it was not hard to make, took too long and was all messed up. I had minor problems with my previous visits, but figured these were just small problems.
After deciding to continue north, I ate a few fries and threw the rest and my uneaten sandwich away.
This location needs some work. I'm actually a very big Wendy's fan, but between the awful Canadian one's and most of the ones along I-5, I think I'll start skipping Wendy's, especially the North end of Wenatchee.
If you are a traveler reading this, you might not have had any issues with this or any Wendy's. That's good. For the rest of you, just remember to triple check your order placed, open your foil at the counter to check your sandwich, and ASK for thr recept. Many are forgetting to include it.
HA
Haley Adams
Oct 14, 2025
5.0
Food was fresh, fries were freshly done, hot and salty.🔥 (Sprite tasted better than McDonald's)
JN
John Nomee
Sep 26, 2025
5.0
The personnel was amazing and very professional and courteous. Had no problem with fixing a burger that was made wrong. I enjoy this Wendy's over all. Definitely a 5 ⭐ place.
JJ
John
Sep 26, 2025
2.0
Ask for no salt, got salt.Ask for hot fries.Got cold friesHamburger felt like they took the bun out of the freezer.Then, put the cold lettuce in there.And then place the hot meat.Absolutely horrible
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Wenatchee, WA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Wenatchee, WA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (509) 667-1223.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Wenatchee Wendy’s serve breakfast?
Yes, this Wendy’s location in Wenatchee, WA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's in Wenatchee?
The drive-thru is open daily from 6:00 AM to 1:00 AM.
Is the Wenatchee Wendy's location currently open?
Yes, this Wendy's location is open and committed to serving customers every day.
Does this Wendy's serve breakfast, lunch, and dinner?
Yes, Wendy's in Wenatchee serves breakfast, lunch, and dinner.
What payment options are accepted at this Wendy's?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Can I order Wendy's food online or through an app?
Yes, you can order online at order.wendys.com or via the Wendy's mobile app.
Does this Wendy's location offer dine-in and drive-thru services?
Yes, it offers dine-in, drive-thru, takeout, and delivery where available.
How can I contact the Wenatchee Wendy's with questions or feedback?
You can call them directly at (509) 667-1223, contact Customer Care via their website, or call 888-624-8140.
Are there other restaurants near Wendy's in Wenatchee where I can try different cuisines?
Yes, nearby eateries include Claudio's Mexican Food, Restaurant El Sol, Petey's Kitchen, and Love Sushi offering Mexican, American, and Japanese cuisines.
Where can visitors stay if they want to dine at Wendy's and explore Wenatchee?
Nearby hotels include Holiday Inn Express Wenatchee and La Quinta Inn & Suites Wenatchee, convenient for dining at Wendy's and local exploration.
Are there coffee shops near Wendy's in Wenatchee to enjoy a beverage before or after a meal?
Yes, Starbucks, Aut-To Mocha, and Weeds Beans are nearby coffee shops for drinks.