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McDonald's

3.5
(1211 reviews)
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Business Details

814 S 9th, Walla Walla, WA
99362, United States
(509) 525-6553
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
814 S 9th, Walla Walla, WA
99362, United States

Hours

Reviews

3.5
1,211 reviews
5 stars
370
4 stars
303
3 stars
245
2 stars
100
1 star
193

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders and missing items.

Food Quality

Numerous reviews mentioned cold or poorly prepared food, particularly fries and burgers.

Customer Service

Several customers experienced rude or unhelpful staff, particularly from management.

Wait Times

Customers frequently noted long wait times for both drive-thru and in-store orders.

Cleanliness and Atmosphere

Some reviews praised the cleanliness of the play area and dining space, while others criticized the overall atmosphere.
  • AM
    Alayla Matheson
    3 days ago
    1.0
    Honestly terrible costumer service we got no greeting when we walked in and as we ordered food the girl who took out order was really rude just terrible service didn’t end up ordering anything and just left
  • WW
    William
    Feb 21, 2026
    1.0
    Did not get all of order. I should of checked but didn't.
  • SI
    Shem Ishler
    Jan 18, 2026
    5.0
    Nice spot to chill and have a lil burger or McChicken action. Maybe a lil nuggie action on the side. So head on into town and hang with that old, very old friend of yours and have a cheeseburger party or something…
  • CZ
    Cristhian Zuñiga
    Jan 13, 2026
    1.0
    Mc Donald's Tu comida es chiquita, enserio mejora eso que uno llega con hambre y sale con más hambre y menos dinero🤷
  • JJ
    Jxnky Jxy
    Dec 31, 2025
    1.0
    The food was horrible I get they were about o close but I came 15 mins before they closed they couldn’t give me good fries plus they shorted my large fry. What’s the point of charging for a large but giving a medium
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Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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