Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,197 reviews
5 stars
364
4 stars
301
3 stars
245
2 stars
99
1 star
188
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Frequent complaints about incorrect orders and missing items, with many customers expressing frustration over repeated mistakes.
Food Quality
Customers reported cold, stale, or poorly prepared food, particularly fries and sandwiches, leading to dissatisfaction.
Service Issues
Mixed reviews on service speed and staff friendliness, with some praising quick service while others noted long waits and rude interactions.
Family-Friendly Environment
Positive feedback on the play area for children, making it a suitable dining option for families.
Pricing Concerns
Customers expressed dissatisfaction with rising prices and perceived value, particularly regarding portion sizes and meal costs.
- MPMaria Preciado1 day ago3.0It was good. My order was actually made the way I ordered it. When I order a burger without lettuce they also don't put any of the other items on it. Like if it comes with lettuce tomato and mayo they will not put tomato and mayo when I only said no lettuce.
- BBBen BuckmillerNov 2, 20255.0Great spot for a dinner date, kids fun zone for the littles.
- KOKevin OttNov 1, 20252.0Store 10173. Bernardo, GM. Ordered a McFlurry. I questioned the portion size. Told it should be 7oz and full to the top blue line on the cup. See picture. When I directed the managers attention to the 1 in gap between the product contained and its relationship to the blue line, her story changed twice. Once to a story about five swirls max from machine to cup and then to 7oz. max. I asked Candy, the manager on duty, to weigh the portion. She then stated that this store does not use a scale. Huh? Begging any questions yet, reader? Clearly this McDonalds cannot afford the extra two ounces of soft served ice cream to make a full portion. Candy would rather pretend to take my name and promise a mini flurry in the future instead of simply adding the extra two ounces now. I spend about a $1000.00 dollars per year between Tricities and Walla Walla Mc Donald's restaurants. Candy would not know this trivial factoid at the POS, but I'm betting Burger King will appreciate my business just the same. I guess that depends on whether or not this franchisee also owns the local Burger King's as well. Candy is sadly under trained and over worked. 🙄 Perhaps a course in customer service is overdue.
- JMJason McminnOct 19, 20251.0The least competent McDonald’s I have ever been to. It’s like they try and get your order wrong. Can’t get a simple 9 dollar order right.
- ZHZoya HartmanSep 17, 20251.0French fries from mcdonalds has always been my guilty pleasure, feel-good snack everywhere I'ved lived/driven through. TELL ME WHY this location's french fries alwaaaaays tastes like garbage?? No crisp, crunch, or indication of freshness no matter what time in the day I order it. Not a single fry of hope or "feel-good". I'm not "lovin' it" mcdonalds, I'm hating it. And myself. Bc why do I keep thinking I'll get at least ONE perfect fry when in fact they've all already gone cold and stiff? And why do I keep giving them another chance?? I'll take this review down once they've addressed this fry situation. Until then, for those of you like me, beware: these french fries will definitely make you feel worse than before you ordered them Update to the reply: I will not be doing that, I already left a detailed enough review.
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's in Walla Walla?
McDonald's in Walla Walla is open from 5:30 AM to 11:00 PM Monday through Friday, and from 6:00 AM to 11:00 PM on weekends.
What are the delivery hours for this McDonald's location?
Delivery is available from 5:30 AM to 11:30 PM Monday through Thursday and Sunday; until 12:30 AM on Friday and Saturday.
Does this McDonald's offer drive-thru service, and what are its hours?
Yes, McDonald's has a drive-thru open from 5:30 AM to midnight Monday through Thursday and Sunday; extended to 1:00 AM on Friday and Saturday.
Which payment methods are accepted at McDonald's Walla Walla?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What services are available at this McDonald's location?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Can I order McDonald's food online or through an app?
Yes, you can order online via their delivery website or through the McDonald's App available on iOS and Android.
What types of menu items does this McDonald's offer?
McDonald's offers a variety of menu options including breakfast, burgers, sandwiches, coffee, ice cream, and frozen yogurt made with quality ingredients.
Are there grocery stores near McDonald's for customers to visit?
Yes, nearby grocery stores include Super 1 Foods and Grocery Outlet, convenient for customers looking to shop before or after dining.
What entertainment or rental options are near McDonald's?
Redbox is nearby, offering video and game rentals, which can be a fun option for customers to explore after their meal.
Where can I find coffee shops near McDonald's in Walla Walla?
Dutch Bros Coffee is close by, providing an alternative coffee option for customers seeking specialty beverages.