McDonald's

3.5
2112 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
819 N Sullivan Rd, Veradale, WA
99037, United States

Hours

Reviews

3.5
2,112 reviews
5 stars
706
4 stars
510
3 stars
391
2 stars
190
1 star
315

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders and missing items, leading to frustration.

Service Speed

Many reviews highlighted slow service, particularly in the drive-thru, with long wait times reported.

Food Quality

Customers expressed disappointment with food quality, including cold items and smaller portion sizes.

Staff Attitude

While some employees received praise for their friendliness, others were noted for poor customer service and rudeness.

Cleanliness

The location was generally described as clean, but some customers noted issues with food presentation and overall quality.
  • MK
    Madison Kinsolving
    3 days ago
    1.0
    Horrid timing. Expect to wait 15-35 minutes for your food at this “fast” food restaurant. Doesn’t matter if it’s the drive thru or inside, they’re horribly slow. I usually pre order on the app and go through the drive thru, and repeatedly have to pull up to their pick up here sign and wait 10+ minutes after already waiting 15-25 min in their drive thru line.
  • SD
    Shane Dean
    5 days ago
    3.0
    Just waiting for them to paint the arches grey so it can be a truly corporate blah atmosphere. Food is average for what you expect McDonald's to be. Service is wildly inconsistent. Sometimes I order literally just a shake and it seems I am in the drive thru forever, but if I order 3 meals with different items and drinks it is super fast. Not always but you get the idea. To their credit I have not had an order wrong in a while.
  • KC
    Kyla Culp
    Nov 15, 2025
    1.0
    This McDonald's is probably the worst in Spokane they had us waiting for 30 minutes for only two double cheeseburgers , when we finally got the food it was ice cold so my boyfriend went in and told them it was ridiculous we had to wait 30 minutes for cold food which it was , they wanted to argue with him and call him a liar , this McDonald's has a terrible crew with a terrible attitude this isn't my first bad experience at this location.
  • RP
    Ramon Perez
    Nov 6, 2025
    1.0
    Bad experience due to poor service. I use the drive-through because it’s supposed to be faster, but I got stuck in a line that didn’t move. I finally just ordered a coffee, and after paying they told me they were going to take a while, and asked me to park around the corner and wait. After almost 10 minutes, I got out of my vehicle and went inside the store. I waited even longer for an employee to show up, who finally asked about my coffee after I explained that I was told to wait. The coffee was there, ready, but no one had brought it out. All I got was a “sorry.” Terrible service and customer care.
  • KF
    Ken Farr
    Nov 4, 2025
    1.0
    This location keeps forgetting food in our bags. I know it’s on me for not checking better, but again, both happy meals were missing all chicken nuggets. So frustrating to get home and have disappointed kids. This has been at least the 3rd time they missed items.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 819 N Sullivan Rd, Veradale?

McDonald's is open from 5:00 AM to 1:00 AM Monday through Thursday, 6:00 AM to 1:00 AM on Friday and Saturday, and 5:00 AM to 1:00 AM on Sunday.

What are the drive-thru hours for this McDonald's location?

The drive-thru is open Monday through Thursday from 5:00 AM to 1:00 AM, Friday and Saturday from 6:00 AM to 1:00 AM, and Sunday from 5:00 AM to 1:00 AM.