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Taco Bell

3.3
(1574 reviews)

Business Details

1195 SE 163rd Place, Vancouver, WA
98683, United States
(360) 604-5767

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 1195 SE 163rd Place in Vancouver. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
1195 SE 163rd Place, Vancouver, WA
98683, United States

Hours

Reviews

3.3
1,574 reviews
5 stars
519
4 stars
294
3 stars
224
2 stars
154
1 star
383

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff and long wait times, with some customers experiencing escalated conflicts.

Order Accuracy

Many customers reported frequent issues with incorrect or incomplete orders, leading to frustration and dissatisfaction.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and poor kitchen hygiene.

Speed of Service

Customers consistently noted that the service was extremely slow, often taking 30 minutes or more to receive their orders.

Staff Attitude

While some staff members were praised for their friendliness, many reviews indicated a lack of professionalism and attentiveness among the employees.
  • RS
    Rebecca Sullivan
    5 days ago
    1.0
    This store is ALWAYS IS not PROCESSING orders correctly. Everytiime we order, it is always missing stuff. Manager on duty when i called refused to give name and had no response to things absent from order. Door dash needs to take this establishment off as available
  • PC
    Parth C
    Feb 19, 2026
    2.0
    This location is always so slow!! No matter what time you go. I’ve been there at 2pm, 5pm, 7pm, and 9pm over the last year. They always have the same excuse that they’re short staffed. If you’re short staffed for a whole year then it’s not a legitimate excuse or reason. Shame on management for not hiring more ppl and not making customers wait 30-40 mins every single time to get their food. Their food is fine but beware they’ll get your food wrong most of the time so check it before taking off. Just poorly run man. Disappointed
  • BB
    Brad Blair
    Feb 17, 2026
    1.0
    This is, without exaggeration, the worst Taco Bell location I’ve ever visited — and arguably the worst restaurant experience I’ve had anywhere. The staff repeatedly ignores customers at the counter, even when multiple people are visibly waiting. When they do respond, the tone is dismissive and rude. During my most recent visit, the interaction escalated unnecessarily. An employee refused to provide their name or contact management when I requested it. When I calmly stated that I would take a photo so corporate could identify the employee for additional customer service training, the employee immediately threatened to call the police. I told them they were welcome to do so, as I had not threatened anyone or behaved aggressively in any way. As I was leaving, staff members were filming me from the side door, which only added to how uncomfortable and unprofessional the entire situation felt. On top of that, wait times are consistently excessive for a fast-food restaurant, and there is little communication about delays. The dining area is frequently dirty, with floors littered with debris, making it clear that cleanliness is not being prioritized. This was not an isolated bad moment — it reflects a broader pattern of poor management, lack of professionalism, and disregard for customers. I will not be returning, and I strongly encourage corporate leadership to take a serious look at this location’s operations and staff training.
  • AE
    Alex Elliott
    Feb 14, 2026
    1.0
    Giving this place a 1 star because it seems everytime I come through they are always out of Baja blast or ice. Today I tried to add another burrito to my order and they told I had to come back through. While I only had one other person behind me. They have also told me they cannot make a chicken flat bread melt. It just seems like everytime I come through here its something but it just falls under pure laziness.
  • HB
    Hannah Blake
    Jan 20, 2026
    1.0
    I arrived at the location to pick up my online order that I place around 10:30am I have a 1 year old toddler so it took us some time to get ready out the door by 11:15 I was there to pick up my online order when I arrived I was told they took my breakfast items off because it’s past 11 I simply asked why I was allowed to place the order if it was going to get changed. I placed the order well before 11 and the lady mentioned it’s because of a corporate website and their franchise they cannot change when and what I can order. Then followed that with because of my tone she is not going to serve me my order at all when I was just simply asking a question confused because I have never had this happen at a taco bell before. When I got to the window and asked for anything stating my card will be refunded she told me no she couldn’t and that I will be just sitting in the Drive thru all day and that she is calling the police on me. This is her actively calling the police on a customer asking a question in drive thru mind you I’m not causing a scene or being rude I’m literally just so confused why the situation was escalated by her when it did not need to get this far. I will never been going to this location again you need better customer service training

Frequently Asked Questions About Taco Bell

What are the operating hours for Taco Bell at 1195 SE 163rd Place, Vancouver?

Taco Bell is open Monday through Thursday from 7:00 AM to 4:00 AM, Friday from 7:00 AM to 5:00 AM, Saturday from 7:00 AM to 4:00 AM, and Sunday from 7:00 AM to 1:30 AM.

Does this Taco Bell location have a drive-through service?

Yes, the Taco Bell at 1195 SE 163rd Place offers drive-through service during its operating hours.

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