Subway

3.8
325 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Vancouver Subway® Restaurant at 11409 NE 28th St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
11409 NE 28th St, Vancouver, WA
98684, United States

Hours

Reviews

3.8
325 reviews
5 stars
164
4 stars
70
3 stars
23
2 stars
8
1 star
60

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude or inattentive staff, with some employees being described as lazy or unprofessional.

Order Accuracy

Many reviews highlighted frequent mistakes with orders, including incorrect items and poor communication regarding substitutions.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and bathrooms.

Food Quality

Feedback indicated inconsistent food quality, with complaints about stale bread, cold sandwiches, and poorly assembled orders.

Staffing Problems

Customers expressed concerns about understaffing, particularly during busy hours, leading to long wait times and poor service.
  • RS
    Reyes Sanchez
    Nov 17, 2025
    1.0
    Why have your location open till 9:30. But close at 9 . Please just change the time to 9pm if that’s when you guys stop taking orders. After a 12 hour shift to have to go somewhere else due to your laziness is just not it. The girl’s boyfriend/brother whatever it was ,was waiting for her outside and she came out talked to him for 5-10 min while I was looking for a quick food spot to hit instead of here. Again 9:30pm is close time … she was “not accepting any more orders because she shut her system down already”
  • ZI
    Zachary Isaacs
    Aug 20, 2025
    1.0
    food good employee sucked, she was rude from the second we walked in and was passive aggressive while ordering, bro im just tryn get my sandwich😭
  • TG
    thomas gant
    Aug 5, 2025
    1.0
    Claims open till 9:30pm. Showed up at 9:01pm lights off and employee won't respond.
  • ST
    Samantha Taylor
    Jul 30, 2025
    5.0
    This is the best subway in the area. I’m sure the workers would appreciate it if they had more staff for the entire dinner time, but that is not their fault. Everything I’ve gotten from here has been perfect & that’s what matters to me. Thank you for your service 😊
  • NJ
    Nicole Johnson
    Jul 25, 2025
    1.0
    I normally dont do reviews but iam getting tired of them not answering the phone. They mess up my order the last 3 times . This time I ordered double meat and did not get it. Why have a phone if your not going to answer it. I cant just come right back have to be at work . I am normally nice about mess up and let it go. But really tired of it. Someone needs to get into that subway and get things straight.

Frequently Asked Questions About Subway

Where is this Subway restaurant located?

This Subway is located at 11409 NE 28th St, Bldg J, Suite 1, in the Four Seasons Shopping Center, Clark, Vancouver, WA 98684, USA.

What are the opening hours of this Subway in Vancouver?

This Subway is open every day from 8:30 AM to 9:30 PM.