Service Issues
Customers frequently reported long wait times, disorganized service, and rude staff interactions.
Food Quality
Many reviews indicated inconsistent food quality, with complaints about cold, overcooked, or incorrect orders.
Positive Staff Interactions
Some customers praised specific employees for their friendly and helpful service, highlighting positive experiences.
Pricing Concerns
Several customers expressed dissatisfaction with high prices relative to food quality, feeling that the value was lacking.
Drink and Dessert Satisfaction
Many customers enjoyed the drinks and desserts, particularly the slushes and milkshakes, which received positive feedback.