Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with incorrect orders, missing items, and poorly prepared food.
Service Quality
Customer service experiences varied widely, with some praising friendly staff while others reported rude or inattentive service.
Cleanliness
The cleanliness of the location received mixed reviews, with some noting it was clean while others highlighted unsanitary conditions.
Speed of Service
Customers frequently mentioned slow service, particularly during busy times or when using curbside pickup.
Pricing Concerns
Several reviews expressed dissatisfaction with pricing, describing it as high for the quality of food received.
LC
laura cervantes
Nov 9, 2025
5.0
I ordered ahead and pick up. It is quic and easy.
DC
Dirt Cookies
Oct 24, 2025
1.0
This McDonalds continually messes up my orders, I clearly ordered a bacon cheeseburger meal and they instead decided to give me a McCrispy, whatever that is. Thanks for being bad at your jobs!
EB
Ethel Baker
Oct 20, 2025
1.0
I love MCdonalds but had Horrible experiences! Many times going drive thru, most of my experience are not great at all. Wrong order, not putting napkins and ketchup. When you ask they make you believe is in the bag wherein nope! Unpleasant experience and poor service!!!