Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers praised friendly and helpful staff, particularly during late-night shifts, but also reported instances of rude service and poor handling of complaints.
Food Quality
Mixed reviews on food quality; some customers received cold or incorrect orders, while others enjoyed fresh and hot meals.
Cleanliness
Concerns raised about cleanliness in the dining area and play place, with reports of dirty floors and tables.
Wait Times
Long wait times reported in drive-thru and for mobile orders, with some customers expressing frustration over delays.
Pricing
Customers noted rising prices and expressed dissatisfaction with perceived value for money.
LC
Lathan Clark
Feb 16, 2026
5.0
It's a pretty good McDonald's, plenty of seating and food is ready pretty quick, only downside would be the entrances and or exits to the McDonald's parking lot.
TH
Taylor Hammon
Feb 15, 2026
2.0
I was waiting for my food, that I ordered ahead through the app, for over 20 minutes in the drive through and the gal at the window looked like she had no idea what my order was and kept getting distracted by whatever her coworkers were doing and saying in the kitchen (I heard them calling someone "fat" after she asked them where my order was and honestly I wasn't sure if it was directed at me or someone else but I didn't appreciate hearing that nonetheless.) After another 5-7 minutes, another gal came by with my correct order.
While I eventually got my correct order and it was warm, I was overall disappointed at the slow and unprofessional service, not to mention that there was a big line behind me.
SS
Shelly Strain
Feb 4, 2026
5.0
I usually have a special order and they always get it right. The employees are professional and kind at this location.
TT
Tina
Feb 3, 2026
5.0
We stop here every so often and let the kids play on the play structure. Food is always what we ordered and fresh.
DW
Dan W
Jan 21, 2026
1.0
the Gher road location often does not properly check-in a delivery from Drivethru speaker. The front does not who is next in line. Whereas Sifton McD is better at this. And all Wendy's location have it down.
Also, and this is specifically Sifton location, but you should read this: Doordasher; Please stop serving And printing Receipt early! This causes Ready For Pickup on our account so we have to leave, otherwise late penalty. 5 out of my 10 late deliveries is from your location, in which probably 3 to 4 were avoidable if R4P was accurate.
DD in this city implemented a new Ratings system that now starts our timer to leave restaurant upon R4P, rather than simply after we swipe that we have confirmed pickup. Uber Eats does not care, and I believe Grubhub does not, or is bypassable. But DD does.
Update The night of January 29th; This is a continuing thing you served it before you even unfolded the big bag or started to cook the fries for the order. Do you get less pay if your times improve? no you do not. I believe that is determined by your performance reports. However I GET LESS PAY if my account goes down in tier because you serve it early. stop doing that.
Manager Sue has instructed you as such, or will if you ask.
Edit; I have just been informed by a manager that a few weeks ago the policies have changed so that they can serve the order when all food is in the hlz however they can still be waiting on Fries.
That is in direct conflict for DoorDashers. Please bring it up in next North Star meeting.