Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported slow service, long wait times, and incorrect orders, leading to frustration.
Food Quality
Several reviews mentioned cold or stale food, with some customers expressing concerns about food safety and preparation standards.
Staff Attitude
Multiple reviews highlighted unprofessional behavior and rudeness from staff, impacting the overall customer experience.
Cleanliness
While some customers noted cleanliness in the dining area and play place, others reported unsanitary conditions, particularly in the bathrooms.
Mixed Experiences
Some customers had positive experiences with friendly staff and quick service, but these were overshadowed by the negative feedback.
RC
Richard Ciarlo
6 days ago
5.0
This McDonald's is one of the best I've gone to. Great staff very helpful
LB
lisa barnard
Jan 5, 2026
1.0
I get there is a penny shortage but this mcdonalds is ripping people off EVERY DAY
Ok so I was owed 39 cents and got 30 back. They shorted me 9 cents.
So it appears there's a nickel shortage as well.
Last week they got me for 1.00 $
How is this even legal?
MK
M Kellam
Dec 31, 2025
1.0
This is my neighborhood McDonald's and my family comes often. I have never had such an awful experience at any McDonald's. Quentin is extremely rude and clearly hates his job. He should not be on the front line with customer interactions. I will never spend my money at this location again.
KG
Kevin Graybeal
Dec 19, 2025
1.0
Slow service. Long line and employees were ignoring customers. Had a to go order of two diet cokes that I had to unassign from the wait was so long.
MS
Maxine Smith
Dec 3, 2025
5.0
Good quarter pounder w/cheese. Service was little off. So worried about if your ordering thru an app that the were kind of weird if you weren't. They seemed distracted I had to repeat what I was ordering a couple of times. Maybe order thru app should have it's on drive thru line or by walkin only. Service was awkward but they still got order ready in a reasonable amount of time. Sometimes technology is not always a good thing Food was fine but service made me anxious.