Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported long wait times, rude staff interactions, and frequent order mistakes.
Food Quality
While some customers enjoyed the food, others complained about cold or poorly prepared items.
Staff Performance
There were mixed reviews about staff friendliness, with some praising individual employees while others criticized management and overall service.
Ordering Experience
Customers expressed frustration with the kiosk ordering system and the lack of personal interaction at the counter.
Cleanliness and Environment
Some reviews mentioned cleanliness issues and an unwelcoming atmosphere, particularly in the lobby.
CD
cruit delinn
2 days ago
1.0
Walked in to order at the register today. Clerk was taking order for 5 minutes or more from couple ahead of me, it went on and on in Spanish which is fine, but it never ended so I remembered I had money on my Starbucks gift card I want to use up so I left without waiting to order.
AL
April L
Feb 16, 2026
2.0
how u gonna get an order for a strawberry milkshake and make a strawberry banana smoothie instead 🤨
BW
Buck Weaver
Feb 13, 2026
1.0
$5.00 for this little ice cream cone ? Wow someone is trying to save on food cost at my expense.
A
張偉
Feb 9, 2026
5.0
Gave me a free NUG!
PM
Pamela Marie
Jan 20, 2026
2.0
Came in today to recieve my free meal due to them charging me xtra they gave me a free meal card. So today at 10:31 am I came to recieve my meal and the young lady who helped me was super sweet but the manager she went to get so I may redeem my meal was MEAN! She seen it was me and instantly seemed like i was a disturbance or something and I spoke and said hello she said nothing, did whatever to her register and then rolled her eyes and left. I did nothing to deserve her rudeness