McDonald's

3.6
2690 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2814 NE Andresen Rd, Vancouver, WA
98661, United States

Hours

Reviews

3.6
2,690 reviews
5 stars
977
4 stars
590
3 stars
513
2 stars
205
1 star
405

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with missing items or incorrect orders, leading to frustration.

Customer Service

Feedback highlighted a mix of friendly and rude interactions, with several customers expressing dissatisfaction with staff behavior.

Wait Times

Customers frequently mentioned long wait times, both in the drive-thru and for mobile orders, contributing to a negative experience.

Food Quality

While some customers enjoyed the food, others complained about cold or poorly prepared items, indicating inconsistency in quality.

Management Issues

Several reviews pointed to poor management and training, suggesting a need for improvement in staff coordination and customer service.
  • JM
    Janine Maxon
    Jan 5, 2026
    5.0
    To the young lady working tonight who helped me out while I was dashing and my blood sugar was dropping, you deserve a bonus, a raise, and an award. You are literally a life saver and I appreciate you at the highest level. Thank you so much!
  • EM
    Enrique Mattison
    Jan 5, 2026
    1.0
    This has got to be one of the worst locations I've been to because of their stupid lobby design. There is no one manning the register up front and they are forcing people to use the stupid kiosks to order at. People get ignored and they only focus on their drive thru. When you try to go up and order at the register up front, you will be waiting for long periods of time because no one even comes out from the back to greet you or the manager on duty will eventually come on out and tell them to go use the kiosk. It's very impersonal due to this poor lobby design and due to their management forcing people to use their kiosks. The lobby is pretty plain and there are very limited condiments out for access and it takes a bit to get someone's attention in the back in order to get any help.
  • MB
    Marina Billings
    Jan 4, 2026
    5.0
    This mcdonalds always does me right! Antonio is hilarious and makes mcdonalds have a good name! Casey is also such chill vibes, i bet hes a great manager. These peeps are amazing💯
  • KM
    Kaydence Mumm
    Jan 4, 2026
    1.0
    Ordered two meals exactly how they come. Was told “pull into spot 1, just waiting on fries” , I sat there for 30 minutes waiting for my food, watching 15 cars get served before I walked in there and asked where my food was at, to where I was told to wait another 10 minutes . Just left.
  • DD
    Dyl
    Dec 16, 2025
    4.0
    Stands on the "Solid" side of the familiar fast food menagerie. Although positioned in a very busy through-way and fully busy throughout the day (well into the night) the staff is swift and delightfully cheery. Operating like a frantic ship of scurrying sailors, they interactions between coworkers was urgent, yet friendly, and oozing morale. Seeing a mishmash group operating as a big McFamily cordially serving me my 1/4 pounder was not necessary for me to enjoy my dinner, but it was a delightfully welcome feature in my experience.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's on Andresen Rd in Vancouver, WA?

McDonald's on 2814 NE Andresen Rd operates 24 hours a day, 7 days a week, including all holidays.

Does this McDonald's location offer delivery services?

Yes, delivery is available 24/7 with options including curbside pickup, same-day delivery, and no-contact delivery.