Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme Vancouver.
Many customers reported rude and unhelpful staff, leading to negative experiences.
Product Quality
Feedback on donuts varied, with some customers noting issues like greasiness, undercooked dough, and inconsistency in freshness.
Ordering Experience
The introduction of an AI ordering system received significant criticism for causing confusion and delays.
Pricing Concerns
Several reviews mentioned high prices for donuts, with some feeling that the quality did not justify the cost.
Cleanliness
While some locations were noted as clean, others had reports of unsanitary conditions in the store and bathrooms.
BR
BiLL Ramseyer
2 days ago
1.0
Their new automated AI robot taking your order at the drive-up is absolutely ridiculous. Not only did it mess up my order and couldn't seem to figure it out. It also couldn't tell me that they were out of the donuts that I was trying to order. It took longer time to order. There is no way that placing an order at a drive-up like this should be replaced by AI. You should be talking to a real human. By the time I got done talking to her. I was no longer in a good mood. I didn't even want the donuts that I ordered. I was beyond mad off. When I got to the window to pay the lady at the window told me they get complaints all day about the AI unit taking orders. When she told me they were out of donuts that I ordered. I asked her why couldn't the AI robot tell me that. She said it's not programmed 100% yet. The AI unit didn't even have the prices correct. This is the last time I come here until they get rid of the AI unit. They lost a customer today. I love Krispy Kreme but they cannot have AI taking someone's job. I didn't come here to talk to a robot.
DH
Darryl Hardin
Nov 17, 2025
1.0
Yea... I'm not talking to a machine to order...
NN
NJ NJ (NJ)
Nov 13, 2025
4.0
The service is fantastic, but their donuts are not my favorite. The donuts are a little greasy and the ingredients aren't as high quality, nor fresh, as they should be for the price that they are charging. Regardless, I still would come here again for the excellent service and the friendly atmosphere.
ME
M.V. E
Nov 1, 2025
1.0
She doesn’t have the patience to let us choose.
SK
Stacy Kidd
Oct 16, 2025
1.0
Staff is really rude. Worst around. Had 2 scrappy experiences I a row and we won't be back. First time the lady asked my son what his favorite super hero was than told us to wait here, and walked away and literally never came back. Just left us standing there like idiots. The second time we ordered 2 frosted donuts and the what appeared to be the same lady smashed them together upside down. My 6 year old was super sad. I am one super angry mom. My kid did nothing to her for her to target him like this.