Jimmy John's

3.5
210 reviews

About

Sandwich Restaurant

Location

Jimmy John's
16320 SE Mill Plain Blvd, Vancouver, WA
98684, United States

Hours

Reviews

3.5
210 reviews
5 stars
97
4 stars
29
3 stars
17
2 stars
14
1 star
53

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised staff for being friendly and helpful, while others reported rude behavior and poor treatment.

Food Quality

Customers expressed dissatisfaction with food quality, citing issues like skimpy toppings and incorrect orders, while others enjoyed the sandwiches.

Speed of Service

Many customers noted slow service and long wait times, contradicting the brand's 'freaky fast' promise.

Pricing

Several reviews mentioned that the prices are considered high for the quality and quantity of food received.
  • DS
    Dale Smith
    Dec 31, 2025
    1.0
    I was given the wrong order I called got put on hold for 10 minutes then lost a call call back probably about 15 times and they're hanging up on me before even answer customer service sucks at this location the manager barely speaks English and is rude and has no business running a store
  • AA
    Alan
    Dec 18, 2025
    1.0
    The cashier was nice but the lady who made my sandwich messed up the order twice, I was not satisfied and gave a lot of attitude I will not be returning to this location ever.
  • BM
    Breeana McFadden
    Nov 9, 2025
    5.0
    Olivia and Finly were so sweet and Kind! Gave me the extra bread! I learned you can leave the bread in! Thank you for the extra bread and GREAT CUSTOMER SERVICE!
  • LR
    Lee Riley
    Oct 23, 2025
    5.0
    Thank you James and Madison for your help with my big order. Great customer service and very efficient 👍
  • GH
    Graham Hill
    Sep 27, 2025
    2.0
    Overpriced and skimpy on the toppings. 36 bucks for a wrap, sandwich and a drink. That was with a tip I now regret. I left unsatisfied.