Numerous customers reported poor service, including long wait times, rude employees, and incorrect orders.
Food Quality
Several reviews mentioned issues with food quality, including stale bread, incorrect sandwich fillings, and instances of food poisoning.
Delivery Problems
Many customers experienced delays in delivery, with some orders taking over an hour to arrive.
Positive Staff Interactions
Despite the negative feedback, some customers praised specific staff members for their helpfulness and friendliness.
Pricing Concerns
Customers expressed dissatisfaction with high prices relative to portion sizes and food quality.
JG
Jack Goldberg
Nov 30, 2025
3.0
I can't remember the last time I had Jimmy John's. I tried the roast beef and turkey sandwich with toasted cheddar and something about it just did not taste right to me.
JL
john lemmer
Nov 19, 2025
5.0
Always freaky fast and always fresh.
TN
Thomas Nimmo
Oct 16, 2025
3.0
Yeah just another place to eat for 30+ bucks.
RF
Rated R Fishing
Sep 24, 2025
1.0
12:30 pm on a Wednesday and the doors are locked, no workers in sight…
TK
T K
Aug 17, 2025
1.0
8/17/25 My partner and I pulled into Trader Joe’s parking lot at 2pm and watched as a Jimmy Johns’s employee followed a homeless guy through the parking lot, kicked him, knocked his belongings out of his hands, and continued to punch him multiple times. The Jimmy John’s employee continued to yell insults at us as we were talking to the police on the phone. He claimed that the guy had defecated on the floor of the bathroom. The guy he assaulted was calmly walking away and was resisting confrontation but attempted to defend himself before the Jimmy John’s employee eventually stopped the assault as we were on the phone with the cops. He continues to stalk us and throw insults at us we awaited the police. The police never came because they said they couldn’t provide a car. The employee eventually returned to Jimmy John’s and we filed a police report as well as a report with Jimmy John’s.