Numerous customers reported poor service, including long wait times, rude employees, and incorrect orders.
Food Quality
Several reviews mentioned issues with food quality, including stale bread, incorrect sandwich ingredients, and instances of food poisoning.
Delivery Problems
Many customers experienced delays in delivery, with some orders taking over an hour to arrive.
Positive Experiences
Despite the negative feedback, some customers praised the freshness of the food and the helpfulness of certain staff members.
JG
Jack Goldberg
Nov 30, 2025
3.0
I can't remember the last time I had Jimmy John's. I tried the roast beef and turkey sandwich with toasted cheddar and something about it just did not taste right to me.
JL
john lemmer
Nov 19, 2025
5.0
Always freaky fast and always fresh.
TN
Thomas Nimmo
Oct 16, 2025
3.0
Yeah just another place to eat for 30+ bucks.
RF
Rated R Fishing
Sep 24, 2025
1.0
12:30 pm on a Wednesday and the doors are locked, no workers in sight…
LJ
Laura Jennette
Jan 13, 2018
2.0
While the food was everything I expected (satisfying and consistant), I truely felt that my presence was most inconvenient for the employee making the sandwich. A request for the sandwich to be cut a certain way was acknowledged with a slight eyeroll. When it was done, she met my "thank you" with a "here". It's obvious that Jimmy John's is only a means to support her face painting and fake eyelash addiction. It's okay for you to not like people, but don't work in customer service and make the company, who depends on customers, look like they don't care about quality. It's also okay to have a bad day, but you should still remember your manners.