Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 310 NE 78th St. in Vancouver is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Customers frequently praised the burgers and fries for being fresh and delicious, though some reported inconsistencies in food preparation and temperature.
Service Experience
Many reviews highlighted excellent customer service, with staff being friendly and attentive, although there were some complaints about order accuracy and speed.
Pricing Concerns
Several customers expressed that the prices are high relative to the quality of food received, with some feeling that the value does not meet expectations.
Cleanliness Issues
A number of customers noted that the dining area, particularly tables, were not consistently clean.
Order Accuracy
There were multiple mentions of incorrect orders being received, leading to dissatisfaction among some customers.
SM
Stephanie Mason
Nov 15, 2025
5.0
Best Burgers and Fries in town!!
LN
Lorian Nothun
Nov 12, 2025
1.0
I came in tonight to get a burger, and my burger came out pink and uncooked in some parts. I don’t know who was on the grill directly but they were tall and had glasses. Five guys do better for your high prices. Milkshakes were on point however.
MF
Matt Fitzgerald
Nov 11, 2025
1.0
I came in today as a disabled veteran since online it said they were doing a free meal for veterans but they refused the deal and didnt even offer a discount or anything. I showed them what it said online but nothing.
LF
L. Furumasu
Nov 11, 2025
4.0
Fries was way too salty. We had to dust the salt off with napkins... but it was nice and crispy. Burgers were tasty
If u have a peanut allergy, beware, they have free peanuts all over the place. If not allergic, nice snack while waiting for your food.
KF
Keith Fort
Oct 7, 2025
2.0
Not worth $28 for a burger that was avarage in taste, medium fry, and a shake. Shake was good. Fry's a little greasy. I won't go back
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does this Five Guys location accept reservations?
No, this Five Guys location does not accept reservations.
What are the regular operating hours for this Five Guys restaurant?
The restaurant is open every day from 10:30 AM to 11:00 PM.
Is delivery available from this Five Guys location and what are the delivery hours?
Yes, delivery is available daily from 10:30 AM to 10:30 PM. You can order at https://order.fiveguys.com/location/hazel-dell/menu.
Does this Five Guys offer in-store pickup options?
Yes, in-store pickup is available at this location.
What payment options does this Five Guys accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Are there gluten-free or vegetarian options available at this Five Guys?
Gluten-free options are available by ordering sandwiches without buns, using wraps or bowls. The veggie sandwich is a mix of peppers, onions, and mushrooms and can be customized with condiments and cheese.
What types of meals are served at this Five Guys location?
They serve lunch and dinner meals.
Is this Five Guys location family and wheelchair friendly?
Yes, the store welcomes children and has wheelchair accessible entrance, parking, seating, and restrooms. High chairs are also available.
What nearby places can I visit along with Five Guys at 310 NE 78th St.?
Nearby you can visit Little Caesars Pizza for pizza, Wingstop for chicken, and Black Rock Coffee Bar for coffee and cafe experience.
Are there any nearby services I can use before or after dining at Five Guys?
Yes, nearby services include Sprint Store for mobile phone needs, SportClips Haircuts for grooming, and Vehicle Licensing Office for DMV services.
Can I combine a visit to Five Guys with pet services nearby?
Certainly, PetSmart Grooming and Banfield Pet Hospital are near Five Guys for pet grooming and veterinary services.