Five Guys

4.3
976 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 19171 SE Mill Plain Blvd in Vancouver is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
19171 SE Mill Plain Blvd, Vancouver, WA
98683, United States

Hours

Reviews

4.3
976 reviews
5 stars
558
4 stars
252
3 stars
81
2 stars
42
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

Most customers praised the staff for being friendly and helpful, although there were notable complaints about one employee's rude behavior.

Food Quality

While many reviews highlighted the delicious burgers and fries, there were several complaints about soggy buns, undercooked items, and inconsistent quality.

Pricing

Numerous customers expressed concerns about the high prices relative to portion sizes and quality, leading to dissatisfaction.

Cleanliness

Feedback indicated that the restaurant's cleanliness was inconsistent, with some customers noting messy conditions.

Service Speed

Customers reported mixed experiences with service speed, with some noting quick service while others experienced long waits, especially for online orders.
  • EC
    E C
    Nov 10, 2025
    5.0
    Tyler the G.M i had an issue with an order a week ago. This G.M was excellent at ensuring things were taken care of. Greeted me and I explained he got straight to the point and was very professional. He is behind the register at one point but all around assisting his team in getting orders done in a timely manner. I appreciate your great customer service. Eric, W.M
  • SM
    Sally Munoz
    Oct 22, 2025
    3.0
    The employees were super friendly and helpful and the French fries were really good. The burger was decent but not worth the price. A simple cheeseburger, regular fries and regular drink cost $20.57. The atmosphere is what killed it for me; there were super bright lights and the music crackled through a blown speaker that blew any comfort out the window. We could barely hold a conversation with the racket. Even if they fix that, I wouldn't love the place. Maybe it's meant for drive-thru or takeout mainly; there was no wait and the food was ready quickly. It's fast food, not a place to have a nice lunch and catch up with an old friend.
  • TF
    Trevor Fox
    Oct 6, 2025
    5.0
    I popped in 12 minutes before they were closing fully expecting mucho attitude! Even though I was “that guy”, my experience was quite opposite from what I expected. The entire staff was super friendly, authentic, and helpful!
  • SG
    Sabrina Graham
    Aug 2, 2025
    5.0
    Fresh, yummy, great service and clean.
  • MH
    Martin- HH
    Jul 23, 2025
    5.0
    I really like this store and food here amazing

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.