Five Guys

4.3
977 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 19171 SE Mill Plain Blvd in Vancouver is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
19171 SE Mill Plain Blvd, Vancouver, WA
98683, United States

Hours

Reviews

4.3
977 reviews
5 stars
557
4 stars
253
3 stars
81
2 stars
42
1 star
44

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individual employees for their positive interactions.

Food Quality

While some customers enjoyed the burgers and fries, others reported issues with soggy buns, undercooked items, and inconsistent quality.

Atmosphere

The atmosphere received mixed reviews, with some customers finding it unwelcoming due to noise and cleanliness issues, while others appreciated the casual vibe.

Pricing

Several reviews mentioned that the prices are considered high compared to similar fast food options, leading to dissatisfaction among some customers.

Service Speed

There were complaints about slow service and incorrect orders, particularly with online orders, which frustrated multiple customers.
  • TH
    Tobias Hardy
    Jan 4, 2026
    1.0
    Not my best experience tonight. Been waiting for a single fry for 10 minutes, while everyone was standing around while one person was cleaning. Go up to talk with them and the person running the fryer just stares while the cashier does everything and takes the blame.
  • FE
    Faythe Edmison
    Dec 17, 2025
    4.0
    The homeless people plus the multitude of loud school children going in and out constantly makes the atmosphere not very welcoming. The food and staff were awesome!
  • TO
    Tracy La Ocon
    Dec 16, 2025
    5.0
    I have gone to this location plenty of times but my interaction with Kurtis is what stood out to me the most! Right when I opened the door to go in, he was very welcoming right off the bat. His energy is super positive, very vibrant through out the building. He makes sure that you have a good experience, lots of eye contact when taking your order, very friendly to everybody. I hope five guys sees Kurtis’s great work ethnic and the great leader he is. Thank you Kurtis!
  • EC
    E C
    Nov 10, 2025
    5.0
    Tyler the G.M i had an issue with an order a week ago. This G.M was excellent at ensuring things were taken care of. Greeted me and I explained he got straight to the point and was very professional. He is behind the register at one point but all around assisting his team in getting orders done in a timely manner. I appreciate your great customer service. Eric, W.M
  • SM
    Sally Munoz
    Oct 22, 2025
    3.0
    The employees were super friendly and helpful and the French fries were really good. The burger was decent but not worth the price. A simple cheeseburger, regular fries and regular drink cost $20.57. The atmosphere is what killed it for me; there were super bright lights and the music crackled through a blown speaker that blew any comfort out the window. We could barely hold a conversation with the racket. Even if they fix that, I wouldn't love the place. Maybe it's meant for drive-thru or takeout mainly; there was no wait and the food was ready quickly. It's fast food, not a place to have a nice lunch and catch up with an old friend.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.