Five Guys

3.7
636 reviews
A close-up view of regular order of Five Guys fries.

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 8440 Vancouver Mall Dr. in Vancouver is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
8440 Vancouver Mall Dr., Vancouver, WA
98662, United States

Hours

Reviews

3.7
636 reviews
5 stars
305
4 stars
113
3 stars
57
2 stars
59
1 star
102

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the burgers and fries, noting they are delicious and fresh, but some reported issues with soggy fries and undercooked burgers.

Service Speed

Many reviews highlighted slow service, with long wait times for food orders, especially during busy hours.

Staff Attitude

While some staff members received commendations for their friendliness and efficiency, others were described as unfriendly or disengaged.

Cleanliness

Several customers reported issues with cleanliness, including dirty tables and unsanitary conditions in the bathroom.

Pricing

Customers expressed concerns about rising prices, with some feeling that the value for money has decreased.
  • VZ
    Viacheslav Zhomiru
    Dec 20, 2025
    1.0
    There were almost no people in the place, but I waited a very long time for my order. Two burgers took about 25 minutes to prepare.
  • EL
    Ecstasy Leech
    Dec 20, 2025
    2.0
    Warning to DoorDash, grubhub and Uber Eats…. Delivery orders are never ready on time.
  • RJ
    Raine Jones
    Dec 19, 2025
    5.0
    Best fries made fresh when you order them, delicious, custom made burgers and where else can you get CHERRY fanta on tap? No where! Five Guys is 🔥
  • SC
    Sherrie Conrad
    Dec 16, 2025
    5.0
    Staff was super friendly and fast. Food was fresh and good.
  • SO
    Shelley Oury
    Dec 9, 2025
    4.0
    The gentleman was super friendly. The gal who waited on me and took my order, was unfriendly and un talkative when I had a question. Four burgers and Two fries cost 54 bucks and she couldn’t talk to me or help me. That’s too bad. She looked very unhappy. The food is delicious as always.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.