Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 8440 Vancouver Mall Dr. in Vancouver is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Customers generally praised the burgers and fries, noting freshness and taste, but some reported issues with soggy fries and incorrect orders.
Service Speed
Many reviews highlighted slow service times, with customers experiencing long waits for their orders, even during less busy hours.
Customer Service
While some staff were noted for their friendliness and attentiveness, others were described as unfriendly or unhelpful, leading to mixed experiences.
Cleanliness
Several customers reported unsanitary conditions, including dirty tables and bathrooms, which detracted from their overall experience.
Pricing
Customers expressed concerns about rising prices, with some feeling that the cost did not match the quality or service received.
VV
Vonda
4 days ago
5.0
Great food took a little bit longer than I thought it would
RR
Ryan
Jan 25, 2026
5.0
Excellent service and exactly what I wanted. Crispy bacon, a juicy burger, and the the sodium-bomb cajun fries my soul needed. I was reaching for those fries before I even got out the door and the freshness had me on another planet. It'll cost ya.. but Five Guys still has it.
SG
S Gazer
Jan 17, 2026
2.0
Staff was nice but I should have known something was off when she asked me what I wanted on my Patty Melt.
When I finally got it almost 20 minutes later it was on inverted buns (yes, sesame seeds on the inside) instead of rye bread. Meat patty was so thin I could barely taste it. Also, American as the only cheese option was a big fail.
CR
Carolyn Read
Jan 15, 2026
5.0
Great food and fast service.
AC
amira cambur
Jan 15, 2026
5.0
I love the atmosphere at this Five Guys and the strong emphasis on excellent customer service. I especially want to shout out Curtis for being exceptional! He took my order and was so sweet and welcoming. While I was wiping my table, he came over, sprayed it, and wiped it down for me—which I have never experienced anywhere else. And he brought me my meal!! That level of attentiveness really stood out. I love this location and the staff here. Highly recommend!
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
How many restaurants does Five Guys have?
As of January 2026, we have more than 1,900 locations in over 24 countries!
Does Five Guys offer delivery?
Most North American locations offer delivery. The best way to find out if the location nearest to you offers delivery is to visit our website or download the app.
Additionally, we work with all major third-party delivery companies in the U.S., including DoorDash and Uber, so feel free to search for Five Guys through their platforms!
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Why does Five Guys have peanuts for free?
Serving peanuts for free began as a way for people to pass the time while they waited for us to cook up their meals (way back in the day, before smartphones). It was such a hit, and has become such a Five Guys tradition, that we keep our stores stocked with peanuts to this day.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Why is Five Guys switching from a fry cup to a fry bag?
We are switching to fry bags to ensure your fries stay fresher and as part of our larger commitment to the environment. The bags allow air to circulate better, so fries stay fresh during delivery and takeout. Same portions, same great fries – just smarter packaging that’s also better for the environment.
Does Five Guys at 8440 Vancouver Mall Dr. accept reservations?
No, Five Guys at this location does not accept reservations.
What are the operating hours for Five Guys at Vancouver Mall?
Five Guys is open daily from 10:30 AM to 10:00 PM.
Does Five Guys offer delivery and pickup services?
Yes, Five Guys offers in-store pickup and delivery services.
How can I order Five Guys menu items online?
You can order online via Five Guys app or the website at https://order.fiveguys.com/location/five-guys-vancouver-mall/menu.
What types of payment are accepted at Five Guys Vancouver Mall?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Are there gluten-free options available at Five Guys?
Yes, sandwiches like burgers and hot dogs can be customized without buns using wraps or bowls, but cross-contamination is possible.
Is there a family-friendly environment at Five Guys?
Yes, Five Guys welcomes children and has a casual attire dress code suitable for families.
What notable places are nearby Five Guys at Vancouver Mall?
Nearby attractions include The Good Feet Store, Chick-fil-A, Red Robin Gourmet Burgers, and the TwinStar Credit Union.
How can the nearby Chick-fil-A and Red Robin restaurants complement a visit to Five Guys?
Customers can enjoy a variety of dining options nearby including Chick-fil-A for chicken and Red Robin for gourmet burgers, making the area a great food destination.
What shopping options are available near Five Guys at Vancouver Mall?
Shoppers can visit Catherines for women's clothing, Ross Dress for Less for discounts, and the Sears department store nearby.
Brand Certified Facts from Five Guys
Five Guys partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: