Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 8440 Vancouver Mall Dr. in Vancouver is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Customers generally praised the burgers and fries, noting they are delicious and generous in portion size, though some reported issues with soggy buns and undercooked fries.
Service Speed
Many reviews highlighted slow service, with long wait times for food orders, especially during busy periods.
Staff Attitude
Customer service experiences varied; while some employees received high praise for their friendliness and efficiency, others were described as rude or inattentive.
Cleanliness
Several customers reported cleanliness issues, particularly with dirty tables and unsanitary conditions in the bathrooms.
Pricing Concerns
Some customers expressed dissatisfaction with rising prices, feeling that the value for money has decreased.
SH
Serenity Hansen
Nov 2, 2025
5.0
Very very nice, we walked in right when they opened and were greeted with smiles and efficiency, they had to redrop our fries because the salt jar opened and went everywhere so they gave us a drink to make up for the wait, very nice establishment
JJ
Jen
Oct 11, 2025
4.0
We arrived around 11AM and there was only 1 person actually working. Her name was Michelle & she was amazing, sweet, kind, and taking orders, cooking, all of it on her won. She deserves a shout out!
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys at 8440 Vancouver Mall Dr. accept reservations?
No, Five Guys at this location does not accept reservations.
What are the operating hours for Five Guys at Vancouver Mall?
Five Guys is open daily from 10:30 AM to 10:00 PM.
Does Five Guys offer delivery and pickup services?
Yes, Five Guys offers in-store pickup and delivery services.
How can I order Five Guys menu items online?
You can order online via Five Guys app or the website at https://order.fiveguys.com/location/five-guys-vancouver-mall/menu.
What types of payment are accepted at Five Guys Vancouver Mall?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Are there gluten-free options available at Five Guys?
Yes, sandwiches like burgers and hot dogs can be customized without buns using wraps or bowls, but cross-contamination is possible.
Is there a family-friendly environment at Five Guys?
Yes, Five Guys welcomes children and has a casual attire dress code suitable for families.
What notable places are nearby Five Guys at Vancouver Mall?
Nearby attractions include The Good Feet Store, Chick-fil-A, Red Robin Gourmet Burgers, and the TwinStar Credit Union.
How can the nearby Chick-fil-A and Red Robin restaurants complement a visit to Five Guys?
Customers can enjoy a variety of dining options nearby including Chick-fil-A for chicken and Red Robin for gourmet burgers, making the area a great food destination.
What shopping options are available near Five Guys at Vancouver Mall?
Shoppers can visit Catherines for women's clothing, Ross Dress for Less for discounts, and the Sears department store nearby.