Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Customers frequently praised the staff for being friendly, energetic, and providing great service, although some noted inconsistencies in service speed.
Drink Quality
Many reviews highlighted the delicious coffee and drinks, with specific mentions of favorites like the 911 and blended options, though there were occasional complaints about incorrect orders.
Atmosphere
The overall atmosphere was described as welcoming and cheerful, with many customers enjoying the vibe and interactions with staff.
Wait Times
Several customers reported longer wait times, particularly during busy periods, which affected their overall experience.
Pricing Concerns
Some customers felt that prices were high compared to other coffee shops, leading to suggestions for better pricing or salary adjustments for staff.
KB
Katy Boone
Nov 16, 2025
5.0
The customer service is amazing and they make the shakes perfectly thick love it
DN
Dimitri Nedelco
Oct 31, 2025
5.0
Love it great service and really nice place 10/10 recommend 👍
JO
Joseph oliver
Sep 18, 2025
5.0
I have an RV close by and this coffee here is to die for theymake a fire 911 but get it with 2 extra shots and extra caramel blended with whip top bomb
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What are the operating hours of Dutch Bros Coffee at 14000 NE 20th Ave, Vancouver?
Dutch Bros Coffee is open daily from 5:00 AM to 11:00 PM.
Does Dutch Bros Coffee offer delivery services?
Dutch Bros Coffee does not offer delivery, but curbside pickup is available.
How can I order Dutch Bros Coffee conveniently?
You can order through the Dutch Bros app available on the Apple App Store and Google Play Store, or use the online order links provided.
Can I get a free drink on my birthday at Dutch Bros Coffee?
Yes, by downloading the Dutch Bros app, you receive a free drink reward on your birthday.
What forms of payment are accepted at Dutch Bros Coffee?
Dutch Bros accepts cash, major credit cards, gift cards, Apple Pay, Samsung Pay, Google Pay, Venmo, and PayPal.
What sugar-free flavors are available at Dutch Bros Coffee?
Sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, Irish cream, coconut, raspberry, peach, and strawberry.
Are there any family-friendly drink options at Dutch Bros Coffee?
Yes, kids can enjoy Not-so-Hots®, Sparkling Sodas, Dutch Shakes, and Smoothies.
What nearby wellness centers can I visit around Dutch Bros Coffee at 14000 NE 20th Ave?
Nearby wellness centers include Natural Body Works Massage and Wellness Center, Simply Yoga, Lotus Body Healing, Inspired Yoga and Massage, and Simply Wellness, perfect for relaxing before or after your coffee.
Are there other coffee shops near Dutch Bros Coffee in Vancouver?
Yes, Starbucks is a nearby coffee shop where you can enjoy additional coffee and smoothie options.
What nearby beauty and spa services can I find near Dutch Bros Coffee?
Nearby beauty services include Skin Works Etc., Great Clips, Rainy Day Beauty + Lashes, Angelkiss Aesthetics, Northwest Glow, and LV Nail Lounge, ideal for a self-care visit before or after grabbing your coffee.