Dairy Queen Grill & Chill

3.6
1097 reviews
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Business Details

11815 SE Mill Plain Blvd, Vancouver, WA
98684-5050, United States
(360) 256-7488
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
11815 SE Mill Plain Blvd, Vancouver, WA
98684-5050, United States

Hours

Reviews

3.6
1,097 reviews
5 stars
435
4 stars
252
3 stars
150
2 stars
80
1 star
180

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, inattentive, and unprofessional.

Food Quality

Customers reported inconsistent food quality, with issues such as cold or improperly prepared items, and missing components in orders.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and staff hygiene concerns.

Service Speed

Many customers experienced long wait times in both the drive-thru and inside the restaurant, leading to frustration.

Positive Experiences

Despite the negative feedback, some customers enjoyed their food and praised specific items like blizzards and ice cream.
  • SP
    Sherrie Parr
    2 days ago
    5.0
    The staff prepared my order as requested and we're very helpful.
  • GH
    Gary Herge
    Jan 1, 2026
    1.0
    4 of us stopped on New Year’s Day to eat lunch. Decided to go across to Burgerville because homeless people where sitting in your lobby, homeless cart In front of the door and in the parking lot.
  • MS
    Megan Schmitt
    Dec 26, 2025
    1.0
    HORRIBLE customer service!
  • AW
    Ava Waddell
    Dec 19, 2025
    1.0
    Terrible customer service. Workers barely acknowledged us and we could see multiple health violations. Workers had long facial hair and not wearing beard nets nor gloves for their hands whatsoever. Disgusted. Do better
  • RS
    Russie Salamandrais
    Dec 8, 2025
    1.0
    This is not the place to go if you want reliable customer service. Ordered food and was treated like it was an inconvenience. Brought food to our table but not our blizzards, had to remind them that we ordered them. The female behind the counter looked at her order screen, like she had too many other orders to deal with the dine in guests. They were already paid for. She couldn’t be bothered to bring them to our table and instead yelled across the dining area that they were sitting on the counter. Thank you for the VERY minimal service. Out of the 4 employees that were just standing around, one of them should have been more attentive. Maybe get better service in the drive through? Sad to say that this is what customer service has come to.
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Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and DQ Cakes.

What are the operating hours of Dairy Queen Grill & Chill in Vancouver, WA?

Dairy Queen Grill & Chill is open daily from 10:00 AM to 1:00 AM, but it is closed on holidays like November 27, 2025, and December 25, 2025.