Dairy Queen Grill & Chill

3.3
1009 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
4807 E 4th Plain Blvd, Vancouver, WA
98661-6146, United States

Hours

Reviews

3.3
1,009 reviews
5 stars
325
4 stars
218
3 stars
157
2 stars
68
1 star
241

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unprofessional behavior from staff, with many experiences of long wait times and incorrect orders.

Food Consistency

The quality of food varied significantly, with complaints about cold items, incorrect orders, and unsatisfactory preparation.

Cleanliness

Multiple reviews highlighted unsanitary conditions in the restaurant, including dirty tables and floors.

Management Issues

There were numerous mentions of poor management and staffing problems, leading to chaotic service and untrained employees.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and the quality of certain menu items, particularly ice cream.
  • AB
    Arthur Bernestine
    Nov 13, 2025
    5.0
    Excellent service
  • SP
    Sitka Picea
    Nov 8, 2025
    1.0
    INCREDIBLY rude drivethrough attendant. After being greeted with the regular "What can I get you?" I tried to order a couple burgers. After being told "No." with zero explanation, few seconds of silence passed. I asked why. It was angrily explained that "It's late! We're understaffed! I just sent the whole kitchen on break! We can only get ice cream!" So I left. Worst ever drive through experience by far. I'm a line cook- you never send the whole kitchen on break during service hours. Perhaps this location needs a new manager. Ridiculous interaction.
  • SS
    S S
    Oct 25, 2025
    1.0
    Workers are rude and the wait is not worth it, avoid this location, they’ll tell you to contact them directly don’t waste your time no one ever get back to you
  • GL
    Grace L
    Sep 27, 2025
    1.0
    The guy taking orders in the drive though is unbearable. He’s trying to be funny but he’s not funny. I try ordering a butterfinger blizzard and he said no I can’t have one. So I think they’re out of butterfinger and order the cheesecake one and he says “just kidding we have butterfinger”. Ok? So I order a small and he said “no you want a medium.” I tell him no a small please and then he says “medium?” So. I spell out s.m.a.l.l. And he says “oh so medium.” He’s not being funny he’s being annoying. So I tell him to “charge me for a small but give me a medium then”, and he says “no that’s not the way it works”. So then I get frustrated and tell him to give me a godang small! The whole time he’s laughing. I finally get to the window and he’s not acknowledging me but chatting with the coworkers with the window open. I pay and he asks if I want a receipt and I say yes. He says “why? You don’t need it” Like what? What do you mean why? I tell him I want my point for the app. And he tell me I can give him my info and they can add points to my account right from the system. I tell him that’s ok, I’ll just take the receipt. I don’t understand why this whole process had to be so difficult. This isn’t the first time I’ve had to encounter his odd behavior. I’ll go somewhere else from now on. He is truely insufferable.
  • UD
    Ujjwal Dahal
    Sep 27, 2025
    1.0
    Such a slow store. I’m sure it’s not the employees but the number of employees they take more than 10 minutes for each customer in drive-through. Not worth your time.

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill in Vancouver, WA?

Dairy Queen Grill & Chill is open daily from 10:00 AM to 11:00 PM, except on Fridays and Saturdays when it stays open until midnight. It is closed on November 27 and December 25, 2025.

Where is Dairy Queen Grill & Chill located?

It is located at 4807 E 4th Plain Blvd, Vancouver, WA 98661-6146, USA.