Numerous reviews highlighted consistently slow service, rude staff interactions, and frequent order mistakes.
Food Quality
Customers reported issues with food temperature, incorrect orders, and unsatisfactory preparation, particularly with ice cream and burgers.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty tables and floors, contributing to a negative dining experience.
Staff Attitude
Many customers experienced unprofessional behavior from staff, including rudeness and lack of attentiveness.
Management Issues
There were complaints about poor management practices, including understaffing and inadequate training of employees.
TO
Tyler Olson
Dec 24, 2025
2.0
Went to eat a quick lunch with my beloved and we decided to dine-in to relive the experience and stay out of the cold. Big mistake. Service was super slow and they got to every other order before they finally got to us. I understand being busy, but how do you make customers in your own place wait so long? Fast food? No. Slow and loud. Couldn't even hardly hear myself speak or think straight with all the loud noise going on. Patience was pushed when they started cleaning suddenly behind the counter instead of making our food. I'll start going to the one on Main Street again from now on.
Maybe hire someone who actually cares.
HD
Hayden Deever
Dec 23, 2025
1.0
The guy taking orders, was blatantly disrespectful to the guy ordering ahead of me. Then on top of that I drive 20 minutes out of my way to go to this specific location for the new Oreo snowdrift blizzard because it was advertised as one of the select stores that had it early before Januarys national launch. Then the guy taking orders met me with attitude and said he’d never heard of the new blizzard that was being advertised. Then on top of that they messed up my simple blizzard order.
Safe to say I will NEVER go back to that location again
JO
Joseph oliver
Dec 12, 2025
5.0
love the ice cream dilly bars and peanut buster parfait dipped ice cream cones and lots more great place to take the kids or just treating yourself try something you haven't had yet i bet youll love it
AB
Arthur Bernestine
Nov 13, 2025
5.0
Excellent service
SP
Sitka Picea
Nov 8, 2025
1.0
INCREDIBLY rude drivethrough attendant. After being greeted with the regular "What can I get you?" I tried to order a couple burgers. After being told "No." with zero explanation, few seconds of silence passed. I asked why. It was angrily explained that "It's late! We're understaffed! I just sent the whole kitchen on break! We can only get ice cream!" So I left. Worst ever drive through experience by far. I'm a line cook- you never send the whole kitchen on break during service hours. Perhaps this location needs a new manager. Ridiculous interaction.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Vancouver, WA?
Dairy Queen Grill & Chill is open daily from 10:00 AM to 11:00 PM, except on Fridays and Saturdays when it stays open until midnight. It is closed on November 27 and December 25, 2025.
Where is Dairy Queen Grill & Chill located?
It is located at 4807 E 4th Plain Blvd, Vancouver, WA 98661-6146, USA.
What kind of food can I expect at Dairy Queen Grill & Chill?
The menu features soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburger®, and soft-serve ice cream cones.
Does Dairy Queen Grill & Chill offer seating and facilities for families?
Yes, the restaurant is family-friendly with seating, booster seats, high chairs, and restrooms available. It welcomes children as well.
Can I order food online from Dairy Queen Grill & Chill?
Yes, you can place pickup orders online via their ordering page at https://www.dairyqueen.com/en-us/order/pickup/n/17651/ or download their app for exclusive deals.
Is there a drive-thru available at Dairy Queen Grill & Chill?
Yes, Dairy Queen Grill & Chill has a drive-thru service for your convenience.
What social media platforms can I use to follow Dairy Queen Grill & Chill?
You can follow them on Facebook at https://www.facebook.com/dairyqueen/ and on Twitter with the handle @DairyQueen.
What other dining options are near Dairy Queen Grill & Chill?
Nearby options include Taco Bell, La Costena, Green Burrito, Carl's Jr., and Burger King, all within the vicinity of E 4th Plain Blvd, offering Mexican and fast food choices.
Are there any fitness or health centers near Dairy Queen Grill & Chill?
Yes, Revolutionary Fitness Studios is nearby, providing gym and nutritionist services which visitors might explore before or after their meal.
Which nearby places can help customers with auto parts or repairs around Dairy Queen Grill & Chill?
AutoZone and Riverside Auto Parts LLC are close to Dairy Queen, useful for customers who may need automotive parts or repairs when visiting the area.