Dairy Queen Grill & Chill

Reviews

• DE

  Devin Ellis

  Dec 17, 2025
  1.0
  Don’t use the mobile order app, this location will not notify you or update your order status. Ice cream was worthless.
• JS

  Joey S

  Dec 14, 2025
  5.0
  Employees were kind and professional! Very fast service
• DV

  dmitrii vlasenko

  Nov 30, 2025
  3.0
  I usually try to stay positive when leaving reviews, but my visit to this Dairy Queen Grill & Chill was disappointing from start to finish. The moment I walked in, the place felt neglected. Several tables were dirty, trash bins were overflowing, and the floor looked like it hadn’t been mopped in hours. It didn’t give the impression that anyone cared about keeping the restaurant clean or welcoming. The service didn’t make things better. The staff looked uninterested and unmotivated, as if helping customers was a burden. I waited a long time just to place my order, even though there were barely any people inside. When I finally got to the counter, the employee barely made eye contact, rushed through the interaction, and didn’t show any professionalism or friendliness. The food was the biggest disappointment. My burger was lukewarm, the bun was soggy, and the patty tasted like it had been sitting out for too long. The fries were cold and stale, definitely not fresh. Even the Blizzard, which Dairy Queen is known for, tasted poorly mixed and watery. It’s surprising how badly things were prepared, considering these are their signature items. To make things worse, the order was incorrect. I asked for no onions, but my burger came loaded with them. When I mentioned it, the staff acted annoyed and didn’t apologize. Instead of remaking the whole meal, they just scraped the onions off and handed it back — which is unacceptable for any restaurant. Overall, this was one of the worst fast-food experiences I’ve had in a long time. Between the lack of cleanliness, the unprofessional service, and the badly made food, I would not recommend this Dairy Queen location to anyone. There are plenty of places that care about quality and customer service — unfortunately, this isn’t one of them.
• LA

  Linda Ackley

  Nov 3, 2025
  3.0
  There is no inside seating. All orders must be ordered at an outside window with the menu behind the cook high on the wall. I had a very difficult time reading it. There was 1 picnic table outside (in use) so I had to eat in my vehicle. I won't be back.
• MC

  Mariah Campbell

  Oct 5, 2025
  4.0
  I had an amazing experience with the customer service and was very impressed with the team’s friendly attitude as well as positivity! They were busy and only had 20 minutes left until they closed. The girl working window had a brace on her wrist but didn’t let that stop her from giving her all on window. I wanted to give her and the rest of the team a tip, but was extremely disappointed to find out that they don’t get any tips. I asked where the money in the tip jar goes, and she said it’s donated to a local children’s hospital…. As wonderful as that is, these teens were working their butts off and earned every dollar that was in that jar. These kids are making minimum wage I’d assume, so the tips that people give them should be given TO THEM- this is the only reason I didn’t give 5 stars.

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