Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
3.8
1,386 reviews
5 stars
597
4 stars
355
3 stars
185
2 stars
83
1 star
166
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service is often praised for being friendly and fast, but there are numerous complaints about long wait times and order inaccuracies.
Food Quality
While many customers enjoy the food, there are mixed reviews regarding the consistency and presentation of the meals, with some noting that items do not match menu descriptions.
Operational Issues
The lack of a drive-thru and understaffing frequently lead to long wait times and service delays, causing frustration among customers.
Customer Experience
Some customers appreciate the nostalgic walk-up service and outdoor seating, while others express dissatisfaction with management and staff behavior.
Pricing Concerns
Several reviews mention that the food is overpriced for the quality received, leading to disappointment among customers.
- LALinda AckleyNov 3, 20253.0There is no inside seating. All orders must be ordered at an outside window with the menu behind the cook high on the wall. I had a very difficult time reading it. There was 1 picnic table outside (in use) so I had to eat in my vehicle. I won't be back.
- AEAri ElliottOct 9, 20255.0Love this OG place, they struggle to stay staffed and don’t have a drive thru so if you have a larger order just order ahead:) great food and service
- MCMariah CampbellOct 5, 20254.0I had an amazing experience with the customer service and was very impressed with the team’s friendly attitude as well as positivity! They were busy and only had 20 minutes left until they closed. The girl working window had a brace on her wrist but didn’t let that stop her from giving her all on window. I wanted to give her and the rest of the team a tip, but was extremely disappointed to find out that they don’t get any tips. I asked where the money in the tip jar goes, and she said it’s donated to a local children’s hospital…. As wonderful as that is, these teens were working their butts off and earned every dollar that was in that jar. These kids are making minimum wage I’d assume, so the tips that people give them should be given TO THEM- this is the only reason I didn’t give 5 stars.
- EJEric JohnsonSep 24, 20255.0Just stopped in for a ice cream cone. We both had the chocolate dipped cone. It was good. The service was great very friendly staff.
- JJjodi johnsonSep 24, 20255.0This is not a dine in place to eat. You walk up an order and pick up your order at a window. They are friendly, and quick
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Vancouver, WA?
Dairy Queen Grill & Chill is open from 10:30 AM to 9:00 PM Monday through Thursday, 10:30 AM to 9:30 PM on Friday, 11:00 AM to 9:30 PM on Saturday, and 11:00 AM to 9:00 PM on Sunday. It is closed on Thanksgiving (Nov 27, 2025) and Christmas (Dec 25, 2025).
Where is Dairy Queen Grill & Chill located in Vancouver?
It is located at 2707 N Main St, Vancouver, WA 98663-3059, United States.
What are some signature menu items at Dairy Queen Grill & Chill?
The menu features soft-serve ice cream cones, Blizzard® Treats, Grillburgers®, chicken strip baskets, shakes, malts, and cakes from DQCakes.com.
Does Dairy Queen Grill & Chill offer outdoor seating and is it family-friendly?
Yes, the location offers outdoor seating and is family-friendly as well as good for kids.
Can I order online or use mobile deals at Dairy Queen Grill & Chill?
Yes, you can order online for pickup and also download the app to access exclusive mobile deals and rewards.
How can I contact Dairy Queen Grill & Chill?
You can reach them by phone at +1 360-695-7281 or visit their Facebook page at http://www.facebook.com/dq16780.
Are there any nearby places where I can shop or run errands after visiting Dairy Queen Grill & Chill?
Yes, nearby you can visit 7-Eleven convenience store, Walgreens pharmacy, Main Street Ace Hardware, or the Goodwill Donation Center for your shopping and errand needs.
What nearby services are available if I need automotive support when visiting Dairy Queen Grill & Chill?
Fifth Gear Automotive, offering automotive repair, car sales, and parts, is close by and can assist with your automotive needs.
Are there any nearby community organizations or places of worship near Dairy Queen Grill & Chill?
Nearby, you can find the BIA of Clark County and the Building Industry Association of Clark County for community services, as well as Kessid Church for religious gatherings.
What entertainment or relaxation options are located near Dairy Queen Grill & Chill?
You can visit The Laundry Wizard for laundry services, Hairworks Salon and Day Spa or The Art of Hair for beauty treatments, and Redbox for video rentals nearby.