Chipotle Mexican Grill

3.4
771 reviews
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About

Mexican Restaurant
Chipotle Mill Plain is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
915 SE 164th Ave, Vancouver, WA
98683, United States

Hours

Reviews

3.4
771 reviews
5 stars
291
4 stars
157
3 stars
67
2 stars
46
1 star
210

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including undercooked rice, burnt chicken, and small portion sizes.

Customer Service

Service experiences varied widely; some customers praised friendly staff while others reported rude interactions and poor management.

Cleanliness

Multiple reviews highlighted cleanliness issues, including dirty tables and chaotic food preparation areas.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer dissatisfaction.

Value for Money

Customers expressed frustration over high prices relative to portion sizes and food quality.
  • JG
    J G
    Nov 14, 2025
    1.0
    Purchased 2 burritos and a bowl. Asked for extra serving of protein and didn't get it. Paid for it though. the whole experience was disappointing. The food was cold just like the temperature of the staff. I don't think i will be giving them anymore business. we ended up tossing the whole order in the trash.
  • HW
    Hannah Woods
    Nov 1, 2025
    1.0
    I don’t like to leave bad reviews since I used to work in food service and know people are trying their best everyday. I was craving chipotle, my coworker already told me not to go to this location since they never service the people in line or their health regulations are far off, he told me there is a girl he said cross contaminated his food the last time he went. She used no gloves, and specifically cross contaminated the rice last time so he mentioned do not let the short lady make my food. I was on my lunch break at work in this area, there was no line at chipotle so I disregarded his words of advice and got in line. I waited probably 10 min watching staff see that I was in line waiting, yet do everything but say they’d be with me in a moment, standing there staring, sweeping the floor, checking the back to make more food while I’m seeing them finish cutting freshly made chicken, everything but acknowledging customers that aren’t door dashers or pickups. It’s so sad that people can’t even acknowledge that there’s a line for Togo and dine in. Horrible service sad that this is the only chipotle nearby because their employment decisions or training are pitiful.
  • PA
    Philip Aston
    Oct 23, 2025
    1.0
    Might as well just install a salt lick inside the place and call it good. Staff were friendly though so there’s that. Food is cheap, but you’ll end up spending a ton on copious amounts of liquid to rehydrate your body after the salt content.
  • DT
    Daniel T
    Oct 22, 2025
    2.0
    I was ordering food and asked for brown rice on top of white rice. The employee gives me a very judgmental look and proceeds with a “Damn I should ask what don’t you want”. I was insanely baffled and distraught that something like this would be said to a customer. Sure I look young but I struggled with eating disorders and this interaction honestly confused me a lot. The staff here always has something to say and looks to give. The food was great tho!
  • DG
    Daniel Godsey
    Oct 20, 2025
    5.0
    I see a few bad reviews for the food quality but our experience was very good. Chipotle can give a very good food experience with good portions and well seasoned food or a bad one. This one has been very good.

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill at Mill Plain in Vancouver, WA?

Chipotle Mexican Grill at Mill Plain is open daily from 10:45 AM to 11:00 PM.

Does Chipotle Mexican Grill offer pickup and delivery services at this location?

Yes, they offer both in-store pickup and delivery services.