Burger JointFast Food RestaurantAmerican RestaurantRestaurantDessert ShopTake Out Restaurant
Fast and delicious? Absolutely. But what truly sets us apart is the pride we take in our Pacific Northwest roots—since 1961. More than 75% of our menu is sourced within 400 miles, because supporting local farms and businesses matters. Every bite helps strengthen our community and economy. After all, local just tastes better!
Customers have reported inconsistent food quality, with some experiencing undercooked or stale items, while others praised the freshness and taste.
Service Issues
Many reviews highlighted poor service, including incorrect orders, long wait times, and unhelpful staff, leading to a frustrating customer experience.
Pricing Concerns
Numerous customers expressed dissatisfaction with high prices relative to portion sizes and food quality, feeling that the value has declined.
Positive Atmosphere
Despite the issues, several customers noted the friendly staff and clean environment, contributing to a pleasant dining atmosphere.
Inconsistent Experience
Overall, experiences varied widely, with some customers enjoying their meals and service while others reported frequent mistakes and disappointments.
MS
Mo Shaheen
Nov 17, 2025
2.0
Very expensive and the food is not very good. Paid $17 for NW burger meal and the burger was soggy and fries too crunchy. No wonder place was empty at dinner rush.
DS
David Schmidt
Nov 12, 2025
4.0
I have always liked Burgerville.... but I cant give a 5 star until they get the costs under control. Figure it out
KJ
Kelsey Jones
Nov 5, 2025
5.0
LOVE that they are letting kids get free meals while the government is shut down and people aren't receiving food stamps. Thank you for supporting kids in the community!
What types of cuisine does Burgerville Heritage Center offer?
Burgerville Heritage Center offers American cuisine, including burgers, shakes, fries, plant-based options, dairy-free items, chicken, fish, and breakfast. They also have vegetarian and gluten-free options.
What are the opening hours for Burgerville at Heritage Center?
Burgerville Heritage Center is open daily from 7:00 AM to 11:00 PM, serving breakfast, lunch, and dinner.
Does Burgerville Heritage Center offer delivery and pickup services?
Yes, they offer in-store pickup, delivery, same-day delivery, and no-contact delivery options.
Can I order food online from Burgerville Heritage Center?
Yes, you can order online via their delivery website at https://order.burgerville.com/ or through their iOS and Android apps.
Is Burgerville Heritage Center family and wheelchair friendly?
Yes, Burgerville welcomes families and has wheelchair accessible entrances, parking, seating, and restrooms. They also provide high chairs and changing tables.
What payment methods are accepted at Burgerville Heritage Center?
They accept cash, check, American Express, Discover, MasterCard, Visa, Apple Pay, mobile NFC payments, credit and debit cards.
Are there nearby places where I can fuel my car around Burgerville Heritage Center?
Yes, nearby you can find Safeway Fuel Station and Safeway Gas, both offering gas station services for your convenience.
Are there other restaurants near Burgerville Heritage Center for more dining options?
Yes, nearby restaurants include Fort Bayou BBQ, Kindee Thai, Osaka House, Stonewood Bar & Grill, Felony Pizza, Peachtree Restaurant & Pie House, and Subway for a variety of cuisines.
Where can I access financial services close to Burgerville Heritage Center?
You can find U.S. Bank, Bank of America ATM, US Bank, Wells Fargo ATM, and Coinme nearby, providing banking and ATM services.
Does Burgerville Heritage Center have drive-thru and dine-in options?
Yes, they are open for dine-in, takeout, and have a drive-thru service.