Burger JointFast Food RestaurantAmerican RestaurantRestaurantDessert ShopTake Out RestaurantBurgerville
Fast and delicious? Absolutely. But what truly sets us apart is the pride we take in our Pacific Northwest roots—since 1961. More than 75% of our menu is sourced within 400 miles, because supporting local farms and businesses matters. Every bite helps strengthen our community and economy. After all, local just tastes better!
Many customers reported frequent issues with incorrect orders, missing items, and overall dissatisfaction with order fulfillment.
Food Quality
Feedback indicates a decline in food quality, with complaints about soggy burgers, cold fries, and inconsistent portion sizes.
Pricing Concerns
Numerous reviews highlighted high prices relative to food quality, with many customers feeling that the cost is not justified.
Customer Service
While some praised the friendliness of staff, many others experienced rude service and a lack of attentiveness, contributing to a negative dining experience.
Cleanliness and Atmosphere
Several customers noted that the restaurant was clean and had a pleasant atmosphere, although some reported dirty tables and seating.
CS
Craig S
2 days ago
4.0
Prices are insane. Lol
KF
Kat Free
Jan 2, 2026
5.0
We love it! I buy Burgerville spread for my family in Montana!
KM
Kenneth Mabry
Dec 16, 2025
2.0
Worst burger and expensive, won't return. The staff was very pleasant
SO
Scott Orth
Dec 8, 2025
1.0
This location can not figure out how to get orders right. In a spread of maybe 6-months, we've had 15 different orders for various people in our large household. I would say out of those 15, maybe ONE was actually correct.
Always missing food. Always wrong items. Always missed instructions. I worked in restaurants for 20 years. Its truly not that hard.
LL
Littlecones2
Dec 1, 2025
4.0
We came in right before closing because it was the only place with decent food nearby. But our hot fudge was cold and I get that it's late but they could've at least put it in the microwave.
What types of cuisine does Burgerville Heritage Center offer?
Burgerville Heritage Center offers American cuisine, including burgers, shakes, fries, plant-based options, dairy-free items, chicken, fish, and breakfast. They also have vegetarian and gluten-free options.
What are the opening hours for Burgerville at Heritage Center?
Burgerville Heritage Center is open daily from 7:00 AM to 11:00 PM, serving breakfast, lunch, and dinner.
Does Burgerville Heritage Center offer delivery and pickup services?
Yes, they offer in-store pickup, delivery, same-day delivery, and no-contact delivery options.
Can I order food online from Burgerville Heritage Center?
Yes, you can order online via their delivery website at https://order.burgerville.com/ or through their iOS and Android apps.
Is Burgerville Heritage Center family and wheelchair friendly?
Yes, Burgerville welcomes families and has wheelchair accessible entrances, parking, seating, and restrooms. They also provide high chairs and changing tables.
What payment methods are accepted at Burgerville Heritage Center?
They accept cash, check, American Express, Discover, MasterCard, Visa, Apple Pay, mobile NFC payments, credit and debit cards.
Are there nearby places where I can fuel my car around Burgerville Heritage Center?
Yes, nearby you can find Safeway Fuel Station and Safeway Gas, both offering gas station services for your convenience.
Are there other restaurants near Burgerville Heritage Center for more dining options?
Yes, nearby restaurants include Fort Bayou BBQ, Kindee Thai, Osaka House, Stonewood Bar & Grill, Felony Pizza, Peachtree Restaurant & Pie House, and Subway for a variety of cuisines.
Where can I access financial services close to Burgerville Heritage Center?
You can find U.S. Bank, Bank of America ATM, US Bank, Wells Fargo ATM, and Coinme nearby, providing banking and ATM services.
Does Burgerville Heritage Center have drive-thru and dine-in options?
Yes, they are open for dine-in, takeout, and have a drive-thru service.