Burger JointFast Food RestaurantAmerican RestaurantRestaurantDessert ShopTake Out RestaurantBurgerville
Fast and delicious? Absolutely. But what truly sets us apart is the pride we take in our Pacific Northwest roots—since 1961. More than 75% of our menu is sourced within 400 miles, because supporting local farms and businesses matters. Every bite helps strengthen our community and economy. After all, local just tastes better!
Customers have reported a decline in food quality, with issues such as greasy fries, incorrect orders, and unsatisfactory burger flavors.
Pricing
Many reviews mention that the prices are considered too high for the quality of food received, leading to dissatisfaction.
Service
While some customers praised the friendly and hardworking staff, others experienced poor service, including incorrect orders and long wait times.
Cleanliness
Several customers noted cleanliness issues in the dining area and drive-thru, with complaints about dirty tables and floors.
Menu Changes
The removal of popular menu items, such as the turkey burger and Beyond Meat burger, has disappointed some loyal customers.
BB
Beth
Dec 29, 2025
5.0
Excellent food and service, this location in particular. I have a high standard for dining w my grandma but they do a good job. Manager working 12:29 took active pride in her job, skilled.
LW
Lynne Warner
Dec 20, 2025
5.0
Yummy vegan burger. Friendly and quick service, typical fast food chain atmosphere.
DH
David Haas
Dec 11, 2025
2.0
The cranberry Brie burger tastes like horseradish and toothpaste for some reason. The service was fine and personally I liked the atmosphere, but the burger was really really bad.
TD
Tiffany Deseguirant
Dec 9, 2025
4.0
I do not like them asking for a tip in drive thru.
HM
Harmony Marie
Nov 20, 2025
4.0
Wonderful restaurant, has been at this location for quiet some time. Food is wonderful, unlike any other fast food joint. Id recommend burger ville to anyone they're absolutely amazing! & healthier in my opinion compared to other franchises because they use cleaner, fresher, pure ingredients!
Burgerville serves burgers, shakes, fries, plant-based options, dairy-free items, chicken, fish, and gluten-free meals with a focus on Pacific Northwest local ingredients.
Is Burgerville in Hazel Dell suitable for families and children?
Yes, Burgerville welcomes families and children, offers a children's menu, high chairs, and changing tables.
What payment methods are accepted at Burgerville?
Burgerville accepts American Express, Apple Pay, Cash, Check, Discover, MasterCard, and Visa.
Is there parking available at Burgerville Hazel Dell?
Yes, Burgerville offers free onsite parking with both lot and street options that are wheelchair accessible.
Can I order food from Burgerville online or via an app?
Yes, you can order online at https://order.burgerville.com/ or use their Android and iOS apps to place orders.
What nearby restaurants can I visit along with Burgerville in Hazel Dell?
Nearby dining options include Fat Daves (American restaurant and lounge), Seize The Bagel (bagel shop and delicatessen), Angel's Donuts & Ice Cream (bakery and smoothie bar), and UnPhogettable (Vietnamese restaurant).
Are there any notable recreational or outdoor places near Burgerville Hazel Dell?
Yes, Gifford Pinchot National Forest is nearby, offering a great option for outdoor activities before or after your meal at Burgerville.