Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Mixed reviews on food quality, with some customers praising freshness while others reported cold, soggy, or poorly prepared items.
Service Issues
Numerous complaints about slow service, incorrect orders, and unprofessional staff behavior.
Cleanliness
Concerns about dirty dining areas and unsanitary conditions reported by several customers.
Customer Experience
Some customers highlighted positive interactions with staff, while others experienced rudeness and lack of attention.
MR
Michelle Rozier
4 days ago
1.0
Order a burger, it was not cooked, asked for a replacement drove all the way back and then got back home and for the second time it was pink again..
DD
Dakota
Jan 1, 2026
5.0
Its not common nowadays for anyone to have customer service specially in fast food like this gentleman that helped me at the window. I ordered two sliders and a coke which came out to 9 something. I haded him a $50 bill he went to grab change but they were short on $20 and asked if I could pay with a card or smaller bill which I didn't have so I started to hand back over my drink and he offered to spot me on my order. I know it's nothing really special to a lot of people but with how hard it is nowadays with money and the expense on things I thought it was really badass of him to do that cause he didn't have to once so ever. Honestly the dude needs to get a raise if you ask me and promoted or something. And the food was cooked fresh and was great. ⭐⭐⭐⭐⭐🌟⭐⭐⭐⭐⭐⭐ Thank you my guy! 🤙🏻
CP
Cable Pratt
Dec 18, 2025
1.0
Their promotion of buy one get one is scammy. I ordered and got one sandwich. It had about 4 pieces of meat. I requested extra ketchup and got 3 packets. There was very little sauce on the sandwich.
AC
Anastazija Keckes - Chartrey
Dec 13, 2025
5.0
Ham is back !!! Husband is happy !!!! Makes me happy lol
RS
Roo Strom
Dec 12, 2025
1.0
went to get food . It said they were open. Couldn't find an employee after 10 minutes so I left