Location.com logo
Brand Certified

Jimmy John's

3.8
(204 reviews)
Get DirectionsOrderMenuCallWebsite

Business Details

3800 Bridgeport Way W, University Place, WA
98466, United States
(253) 566-7060
https://locations.jimmyjohns.com/wa/universityplace/sandwiches-3126.html

About

Sandwich Restaurant

Location

Jimmy John's
3800 Bridgeport Way W, University Place, WA
98466, United States

Hours

Reviews

3.8
204 reviews
5 stars
104
4 stars
30
3 stars
24
2 stars
8
1 star
38

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the friendliness and professionalism of staff, others reported rude behavior and poor service.

Food Quality

Many customers enjoyed the sandwiches, but there were complaints about incorrect orders, stale bread, and high prices for the quality received.

Speed of Service

Several reviews highlighted slow service, especially during busy hours, contradicting the brand's promise of 'freaky fast' delivery.

Cleanliness

The restaurant was generally noted for being clean, with some customers specifically mentioning the cleanliness of the bathrooms.

Order Accuracy

There were multiple reports of incorrect orders and missing items, leading to customer dissatisfaction.
  • AN
    Amanda Nguyen
    Feb 12, 2026
    5.0
    #7 no tom extra EXTRA hot peppers is my go to. I come in fairly often always get a warm welcome in. The bread is soft and I appreciate when I ask for extra extra hot peppers they actually put extra on there.
  • AK
    Ali Karriem
    Feb 12, 2026
    4.0
    I came to this location on my lunch break and the reviews did not do them justice. Such warm welcoming people. The lady who took my order and the lady who made it were so kind,helpful and freaky fast. Definitely coming back with my family. My only complaint is finding parking
  • TB
    Theresa Beck
    Feb 7, 2026
    1.0
    The bread saw so hard we had to cut it off to bite through it. Spent a lot of money for very sub-par food.
  • MS
    Michael Skarin
    Oct 22, 2025
    5.0
    One of my favorite sandwich spots!
  • DL
    Dom Lars
    Oct 21, 2025
    5.0
    For years, the customer service here has been very consistently professional, communicative, I've never been pressured to buy anything, and these guys really work to make sure their customers are satisfied from most of my experiences. The current night team is phenomenal, personable, and knows how to communicate to different people; food is done well, they double check orders and keep the food in good quality.
Read more reviews on Google

Brand Certified Facts from Jimmy John's

This information is certified by Jimmy John's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
Google
+100
Others