Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 3626 Market Place in University Place is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
I went to pick up my food from 5 guys. They told me they didn’t have an order for me. I looked and I order at the wrong location. I asked if they could do anything for me. The manager said they would call the Tacoma Store (where I put the order in at the wrong location) and see what they could do. The manager states that they a the Tacoma store agreed that they could make the food at the Puyallup store and I would not have to pay for it again. I agreed to this. After they remade the food the manager said that I would have to repay for the food (not what they said before) and that they would call and have the Tacoma refund my order. (If they would have told me this at the start I would have gone to Tacoma and picked up the original food.) I paid for the order again. Once I paid for it the manager changed her word again and said I would have to call the Tacoma store and ask for a refund. This is multiple times that she lied to me. I called the Tacoma store and they said the would refund it and it would take 3-5 business days to get the refund. It has been 15 days and no refund. I called customer service and talked to Ashley. Tacoma never even put in the refund request. Ashely said she would send a request to the leadership. She was not very helpful and ended up hanging up on me. I would like a refund and to put in formal complaints against the managers at the Puyallup and Tacoma locations. The customer service at both places are far below acceptable.
HN
Hung Nguyen
Jan 21, 2026
5.0
Everybody is nice and friendly. Good food!
TT
Tad
Sep 16, 2025
5.0
Ate here today for the first time and it totally hit the spot. I had a bacon cheeseburger with lettuce, tomatoes, onions, pickles, mayo, mustard and ketchup with fries and a strawberry shake. The burger was messy in all the right ways, and the shake was naturally fruity, cool and refreshing. As for the fries - THANK YOU for making fresh cut fries!!! This is a no-brainer in my book (the only way to make fries), and so delicious! Thank you for opening in UP. I'll be back for sure.
JG
Juana Gallegos
Oct 20, 2024
5.0
Went in today, very clean, very friendly and had our delicious food fast.
Way better value than the other sit in hamburger place in UP.
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
How many restaurants does Five Guys have?
As of January 2026, we have more than 1,900 locations in over 24 countries!
Does Five Guys offer delivery?
Most North American locations offer delivery. The best way to find out if the location nearest to you offers delivery is to visit our website or download the app.
Additionally, we work with all major third-party delivery companies in the U.S., including DoorDash and Uber, so feel free to search for Five Guys through their platforms!
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Why does Five Guys have peanuts for free?
Serving peanuts for free began as a way for people to pass the time while they waited for us to cook up their meals (way back in the day, before smartphones). It was such a hit, and has become such a Five Guys tradition, that we keep our stores stocked with peanuts to this day.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Why is Five Guys switching from a fry cup to a fry bag?
We are switching to fry bags to ensure your fries stay fresher and as part of our larger commitment to the environment. The bags allow air to circulate better, so fries stay fresh during delivery and takeout. Same portions, same great fries – just smarter packaging that’s also better for the environment.
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