Business Details
About
Mexican Restaurant
Chipotle University Place is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Chipotle Mexican Grill
4020 Bridgeport Way W, University Place, WA
98466, United States
Hours
Reviews
3.1
243 reviews
5 stars
82
4 stars
39
3 stars
20
2 stars
24
1 star
78
What are people saying?
AI-generated from recent customer reviews
Portion Sizes
Many customers reported that portion sizes have decreased significantly, leading to dissatisfaction with the value for money.
Customer Service
Customer service experiences were mixed, with some praising friendly staff while others reported rude behavior and poor service.
Food Quality
The quality of food was inconsistent, with complaints about stale chips, poorly prepared items, and inedible meat.
Cleanliness
Several reviews mentioned cleanliness issues in the dining area and food prep areas, affecting overall customer experience.
Order Accuracy
Numerous customers experienced issues with incorrect orders and missing items, leading to frustration.
- HCHooks and Needles Co.Nov 9, 20255.0Never had a bad experience here ❤️
- LLLukeMillerNov 3, 20255.0To the girl who was playing A7X behind the counter earlier tonight: I know what you are. (Perfect. You're perfect) ((6'2", reads feminist literature, once saved an orphan from a burning building, and I care about the environment btw)) Burrito was good too.
- HHHien HongOct 21, 20251.0I can’t go here anymore. It used to be my go to but they didn’t have anyone attend the Chipotlane tonight. Cars were lined up and then eventually got tired of waiting so people parked to go inside and ask for their order. Must be busy right? When I went inside I was surprised to see it was NOT busy. I imagine the workers felt they needed to focus on their other tasks and ignore the Chipotlane. Super odd. Cherry on top… they also forgot my queso on the side. I should’ve just went to Habit Burger next door. 🤷🏻♀️
- JJJessica JensenOct 18, 20255.0The employee on shift Friday afternoon went above and beyond to help me out together a burrito bowl meal for my sick friend. Absolutely excellent customer service. She was so kind and helpful even though it can't be easy working in food service. Thank you, you made my day! I wish I had gotten your name so I could put it in this review
- TPTaylor PharesSep 14, 20252.0What in the tarnation is this Chipotle? You made me a square burrito and didn't even roll it the right way so all the components mix together. I took a bite and got only rice. Do better youths.
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill in University Place offer?
Chipotle University Place offers customizable Mexican-inspired fast-casual dishes such as burritos, bowls, quesadillas, tacos, and salads.
What are the operating hours of Chipotle Mexican Grill at 4020 Bridgeport Way W?
Chipotle is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in University Place?
It is located at 4020 Bridgeport Way W, University Place, WA 98466, US in the Pierce sublocality.
How does Chipotle ensure the quality of its ingredients?
Chipotle follows its 'Food with Integrity' principles by sourcing ingredients from farms adhering to humane and sustainable practices, using only 53 real ingredients without artificial colors, flavors, or preservatives.
Can I order Chipotle Mexican Grill food online or through an app?
Yes, you can order online via https://order.chipotle.com/ or through the Chipotle app available on the Apple App Store.
How can I contact Chipotle Mexican Grill at University Place for inquiries?
You can reach them by phone at +1 253-327-7720 or via email at WA.3827.UniversityPl@chipotle.com.
Does Chipotle Mexican Grill at University Place offer rewards or loyalty programs?
Yes, you can sign up for Chipotle Rewards to get exclusive offers and earn free food.
What are some nearby dining options if I want to try different food around Chipotle?
Nearby dining options include The Habit Burger Grill and Gyro Zone, offering burgers and Mediterranean cuisine respectively, as well as Jack in the Box for fast food.
What nearby amenities can I visit when I am at Chipotle Mexican Grill in University Place?
Nearby amenities include grocery shopping at P&H Market, fuel stations like Texaco and Shell, and personal care services such as Red Bottle Nail Bar and Orchid Nail And Spa.
Are there fitness or wellness facilities close to Chipotle Mexican Grill in University Place?
Yes, you can find 20 Minute Fitness gym, The Spa at Pacific Wellness, and Pacific Wellness Chiropractic nearby for your fitness and wellness needs.