Chipotle University Place is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Many customers complained about small portion sizes and inconsistency in food quantity.
Customer Service
Feedback on customer service was mixed; while some praised friendly staff, others reported rude behavior and poor service.
Food Quality
Several reviews indicated issues with food quality, including stale chips, overcooked meat, and incorrect orders.
Cleanliness
There were multiple mentions of cleanliness issues within the restaurant, affecting customer experience.
Drive-Thru Experience
Customers expressed frustration with the drive-thru setup, including confusion over mobile orders and long wait times.
KK
Kofeechek
Jan 1, 2026
2.0
Small portion size. Shrinkflated
MS
Mike Skiff
Dec 14, 2025
5.0
Clean, friendly, great service!
KW
Kyle Wong
Dec 13, 2025
1.0
Showed up 20 minutes before closing time but the employees had already locked the doors and refused to serve me
HC
Hooks and Needles Co.
Nov 9, 2025
5.0
Never had a bad experience here ❤️
LL
LukeMiller
Nov 3, 2025
5.0
To the girl who was playing A7X behind the counter earlier tonight: I know what you are.
(Perfect. You're perfect)
((6'2", reads feminist literature, once saved an orphan from a burning building, and I care about the environment btw))
Burrito was good too.
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill in University Place offer?
Chipotle University Place offers customizable Mexican-inspired fast-casual dishes such as burritos, bowls, quesadillas, tacos, and salads.
What are the operating hours of Chipotle Mexican Grill at 4020 Bridgeport Way W?
Chipotle is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in University Place?
It is located at 4020 Bridgeport Way W, University Place, WA 98466, US in the Pierce sublocality.
How does Chipotle ensure the quality of its ingredients?
Chipotle follows its 'Food with Integrity' principles by sourcing ingredients from farms adhering to humane and sustainable practices, using only 53 real ingredients without artificial colors, flavors, or preservatives.
Can I order Chipotle Mexican Grill food online or through an app?
Yes, you can order online via https://order.chipotle.com/ or through the Chipotle app available on the Apple App Store.
How can I contact Chipotle Mexican Grill at University Place for inquiries?
You can reach them by phone at +1 253-327-7720 or via email at WA.3827.UniversityPl@chipotle.com.
Does Chipotle Mexican Grill at University Place offer rewards or loyalty programs?
Yes, you can sign up for Chipotle Rewards to get exclusive offers and earn free food.
What are some nearby dining options if I want to try different food around Chipotle?
Nearby dining options include The Habit Burger Grill and Gyro Zone, offering burgers and Mediterranean cuisine respectively, as well as Jack in the Box for fast food.
What nearby amenities can I visit when I am at Chipotle Mexican Grill in University Place?
Nearby amenities include grocery shopping at P&H Market, fuel stations like Texaco and Shell, and personal care services such as Red Bottle Nail Bar and Orchid Nail And Spa.
Are there fitness or wellness facilities close to Chipotle Mexican Grill in University Place?
Yes, you can find 20 Minute Fitness gym, The Spa at Pacific Wellness, and Pacific Wellness Chiropractic nearby for your fitness and wellness needs.