Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBarOutback Steakhouse
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Union Gap off Rainer PL and Rudkin RD. Behind Best Western Plus Ahtanum Inn.
Many customers reported slow service, long wait times for food, and inattentive staff.
Food Quality
Mixed reviews on food quality; some enjoyed their meals while others found them cold, poorly cooked, or not worth the price.
Positive Staff Interactions
Several customers praised specific servers for their excellent service and friendliness, highlighting a few standout employees.
Atmosphere Concerns
Some reviews mentioned cleanliness issues and a noisy environment, impacting the overall dining experience.
KJ
Kendle Johnson
Jan 3, 2026
1.0
We usually go to Seattle one . We have gone to this one since we're moved here. But several times our wait for food is ridiculous even when there's hardly anyone there. We've gotten poor service alot. The food is a long wait and we have gotten food then soup then appetizer more than once..the last time when my husband complained to the manager, he just made excuses! My husband has never complained not once.. So for him to complain it took alot. We won't be back!
TD
Tricia Dove
Dec 22, 2025
4.0
We came here bc the wait list at Texas Roadhouse was too long. Took 6 minutes to be greeted at the door, even though there was only 6 tables dining and nobody but the manager at the bar. The manager looked at us 3 times standing at the entrance waiting on help. No wonder they're empty
KB
kelly Bounds
Dec 3, 2025
1.0
You got me. I won't spend my money there. Unfortunately I waited for extra time 20 minutes for an order I was to deliver. Thankfully the customer I deliver to was nice and understood. Great communication skills. Stay awesome
PS
Penny Samuel
Nov 17, 2025
5.0
Marcus was an awesome server with tons of patience ❣️
CS
Crystal Scott
Nov 14, 2025
5.0
Always delicious 😋 and super consistent. We love doing date n8ght here qnd splitting the wedge salad, a steak with shrimp and a salted caramel cookie for dessert! Highly recommend.
Frequently Asked Questions About Outback Steakhouse
Where can I find information on gluten-free menu items?
We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://outbackprod-g8dygre8fjatbjdb.a02.azurefd.net/menus/Outback\-Gluten\-Free\-Menu.pdf) to view our gluten\-free menu
Where can I earn dine rewards?
Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.
Where can I download the NEW Outback App?
Our App has been upgraded with a new look and exciting features! It's the fastest, mobile way to enjoy our bold flavors thru curbside takeaway \& delivery. Get it on Google Play or download on the AppStore – [Learn More](https://www.outback.com/app?useCache=false/)
How do I find out more information about being an Outbacker?
We're always looking for dedicated, fun\-loving people to help make our restaurant a success! For more information [click here](http://bit.ly/39L8aoI3112).
What are the operating hours for Outback Steakhouse in Union Gap?
Outback Steakhouse in Union Gap is open from 12:00 PM to 9:00 PM Monday through Thursday, 12:00 PM to 10:00 PM on Friday and Saturday, and 12:00 PM to 8:00 PM on Sunday.
Does Outback Steakhouse offer gluten-free menu options?
Yes, Outback Steakhouse offers several gluten-free menu items. You can view the gluten-free menu by clicking [here](https://outbackprod-g8dygre8fjatbjdb.a02.azurefd.net/menus/Outback-Gluten-Free-Menu.pdf).
What types of pickup and delivery services does Outback Steakhouse provide?
Outback Steakhouse offers in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery services for customer convenience.
Does Outback Steakhouse have a happy hour? If so, when is it?
Yes, Outback Steakhouse offers happy hour daily from 4:00 PM to 6:00 PM.
What payment methods are accepted at Outback Steakhouse?
Outback Steakhouse accepts American Express, MasterCard, Visa, and cash as payment options.
Is there a dress code at Outback Steakhouse in Union Gap?
The dress code at Outback Steakhouse is casual, making it comfortable for all guests.
Can I make reservations at Outback Steakhouse, and are they required?
Outback Steakhouse accepts reservations but does not require them.
What nearby attractions or businesses can I visit before or after dining at Outback Steakhouse?
Nearby places include Kim's Got Smoke BBQ for barbecue, Best Western Plus Ahtanum Inn if you're staying overnight, and Cielo Azul Mexican Restaurant for more dining options. After your meal, you might enjoy visiting Jammer Sports Bar or exploring local shops like DICK'S Sporting Goods.
How can nearby gas stations assist customers visiting Outback Steakhouse?
Customers driving to Outback Steakhouse can refuel at nearby gas stations such as Chevron, Shell, Gear Jammer Truck Plaza and Chevron Gas Station, and 76 to ensure a smooth and convenient trip.
Are there any convenient nearby locations for travelers who want to eat at Outback Steakhouse?
Yes, Outback Steakhouse is conveniently located behind Best Western Plus Ahtanum Inn, making it an easy dining option for hotel guests and travelers in the area.