Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with incorrect orders and missing items, leading to frustration.
Food Quality
Numerous reviews highlighted problems with food quality, including cold, stale, or improperly prepared items.
Customer Service
Mixed feedback on customer service; while some employees received praise for their friendliness, others were criticized for rudeness and poor management.
Wait Times
Customers frequently mentioned long wait times in both drive-thru and in-store, contributing to a negative experience.
Cleanliness
The cleanliness of the restaurant received mixed reviews, with some noting it was clean while others found it unsatisfactory.
CW
Craig Wies
6 days ago
4.0
Just another Mickey dees
TS
Tessa Stacy
Nov 15, 2025
1.0
Just got home and we are missing my son's 10 peice chicken nugget ! Have tried calling the restaurant like 5 times just a busy signal
SH
Stacey Hamilton
Nov 2, 2025
1.0
Prices too high but food was ok
TO
Teresa Olson
Oct 25, 2025
1.0
McDonalds you need to improve your quality. It is rare to get hot, fresh food and the serving team needs to be better trained. I believe your stores order accuracy is extremely low. McDonalds do better. You have no idea how much profit you are losing out on because of the major deterioration of your quality and service over the years. Also every time I go into a store there is loud beeping noises from your equipment. Why? That is ear pollution.
AG
Alexander Garza
Oct 11, 2025
1.0
My experience this time at the McDonald’s Druve through was not good at all. The coffe cup they gave me appeared dirty and also the lid didn’t even close right. I’m not happy at all. I always come to this location but this time I wasn’t impressed. The employees need to be checking their coffe cups and making sure that they are are clean and not dirty.I couldn’t even drink my coffee!
What are the regular operating hours of this McDonald's location in Union Gap?
This McDonald's in Union Gap is open daily from 5:00 AM to 1:00 AM, with extended hours until 2:00 AM on Fridays and Saturdays.
Does this McDonald's offer drive-thru service and what are its hours?
Yes, the location has a drive-thru open daily from 5:00 AM to 1:00 AM, with extended hours until 2:00 AM on Fridays and Saturdays.
Can I get delivery from this McDonald's and what are the delivery hours?
Delivery is available Monday through Sunday from 5:00 AM to 11:30 PM, except on Fridays and Saturdays when delivery extends until 12:30 AM.
What payment methods are accepted at this McDonald's?
Payments can be made using American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What services does this McDonald's offer?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi.
Where is this McDonald's located?
It is located at 2326 S 1st St, Union Gap, WA 98903, USA.
How can I order from McDonald's using their mobile app?
You can order via the McDonald's App available on the Apple App Store and Google Play Store using these links: Apple: https://apps.apple.com/us/app/mcdonalds/id922103212, Android: https://play.google.com/store/apps/details?id=com.mcdonalds.app&hl=en_US.
What nearby food options are available around this McDonald's in Union Gap?
Nearby options include Subway for sandwiches, KFC for chicken, Jersey Mike's for deli sandwiches, A&W Restaurants, and an additional Subway location.
What nearby health and wellness services are available near this McDonald's?
Nearby health services include Aspen Dental for dentistry, Motto Clear Aligners, Precision Eye Doctors and Eyemart Express for optometry, and The Good Feet Store for orthotics.
Are there nearby places where I can get tech or phone services around this McDonald's?
Yes, nearby options include Sprint Store, AT&T Store, Cricket Wireless Authorized Retailer, Phone Shop, T-Mobile, and Verizon for mobile phones and telecommunications needs.