McDonald's

3.7
1466 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2326 S 1st St, Union Gap, WA
98903, United States

Hours

Reviews

3.7
1,466 reviews
5 stars
556
4 stars
360
3 stars
259
2 stars
112
1 star
179

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration.

Service Quality

Customer service experiences varied widely, with some praising friendly staff while others noted rudeness and poor management.

Food Quality

Several reviews highlighted problems with food freshness and quality, including cold or improperly cooked items.

Cleanliness

The cleanliness of the restaurant was mentioned positively by some customers, while others noted issues with dirty utensils and equipment.

Pricing Concerns

Customers expressed dissatisfaction with rising prices and perceived value for money.
  • JR
    Justin rowley
    Dec 14, 2025
    5.0
    This was the only location I hadn't boycotted yet..until they remodeled it into a soul sucking "EAT AND LEAVE!!" environment No location will receive a dime from my finances..nor will I enable this behavior
  • CW
    Craig Wies
    Nov 18, 2025
    4.0
    Just another Mickey dees
  • TS
    Tessa Stacy
    Nov 15, 2025
    1.0
    Just got home and we are missing my son's 10 peice chicken nugget ! Have tried calling the restaurant like 5 times just a busy signal
  • SH
    Stacey Hamilton
    Nov 2, 2025
    1.0
    Prices too high but food was ok
  • TO
    Teresa Olson
    Oct 25, 2025
    1.0
    McDonalds you need to improve your quality. It is rare to get hot, fresh food and the serving team needs to be better trained. I believe your stores order accuracy is extremely low. McDonalds do better. You have no idea how much profit you are losing out on because of the major deterioration of your quality and service over the years. Also every time I go into a store there is loud beeping noises from your equipment. Why? That is ear pollution.

Frequently Asked Questions About McDonald's

What are the regular operating hours of this McDonald's location in Union Gap?

This McDonald's in Union Gap is open daily from 5:00 AM to 1:00 AM, with extended hours until 2:00 AM on Fridays and Saturdays.

Does this McDonald's offer drive-thru service and what are its hours?

Yes, the location has a drive-thru open daily from 5:00 AM to 1:00 AM, with extended hours until 2:00 AM on Fridays and Saturdays.