McDonald's

3.7
1463 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2326 S 1st St, Union Gap, WA
98903, United States

Hours

Reviews

3.7
1,463 reviews
5 stars
553
4 stars
359
3 stars
259
2 stars
112
1 star
180

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration.

Food Quality

Numerous reviews highlighted problems with food quality, including cold, stale, or improperly prepared items.

Customer Service

Mixed feedback on customer service; while some employees received praise for their friendliness, others were criticized for rudeness and poor management.

Wait Times

Customers frequently mentioned long wait times in both drive-thru and in-store, contributing to a negative experience.

Cleanliness

The cleanliness of the restaurant received mixed reviews, with some noting it was clean while others found it unsatisfactory.
  • CW
    Craig Wies
    6 days ago
    4.0
    Just another Mickey dees
  • TS
    Tessa Stacy
    Nov 15, 2025
    1.0
    Just got home and we are missing my son's 10 peice chicken nugget ! Have tried calling the restaurant like 5 times just a busy signal
  • SH
    Stacey Hamilton
    Nov 2, 2025
    1.0
    Prices too high but food was ok
  • TO
    Teresa Olson
    Oct 25, 2025
    1.0
    McDonalds you need to improve your quality. It is rare to get hot, fresh food and the serving team needs to be better trained. I believe your stores order accuracy is extremely low. McDonalds do better. You have no idea how much profit you are losing out on because of the major deterioration of your quality and service over the years. Also every time I go into a store there is loud beeping noises from your equipment. Why? That is ear pollution.
  • AG
    Alexander Garza
    Oct 11, 2025
    1.0
    My experience this time at the McDonald’s Druve through was not good at all. The coffe cup they gave me appeared dirty and also the lid didn’t even close right. I’m not happy at all. I always come to this location but this time I wasn’t impressed. The employees need to be checking their coffe cups and making sure that they are are clean and not dirty.I couldn’t even drink my coffee!

Frequently Asked Questions About McDonald's

What are the regular operating hours of this McDonald's location in Union Gap?

This McDonald's in Union Gap is open daily from 5:00 AM to 1:00 AM, with extended hours until 2:00 AM on Fridays and Saturdays.

Does this McDonald's offer drive-thru service and what are its hours?

Yes, the location has a drive-thru open daily from 5:00 AM to 1:00 AM, with extended hours until 2:00 AM on Fridays and Saturdays.