Brand Certified
Dairy Queen Grill & Chill
2.9(336 reviews)
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Business Details
1255 Market St, Union Gap, WA
98903-2801, United States
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
(509) 248-4425
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
https://www.dairyqueen.com/
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
About
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Hours
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
2.9
336 reviews
5 stars
98
4 stars
51
3 stars
30
2 stars
27
1 star
130
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and dismissive towards customers.
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and wrong food being served.
Speed of Service
Customers frequently complained about long wait times for their orders, even when the restaurant was not busy.
Food Quality
Several reviews mentioned food being served cold, overcooked, or not meeting expectations, contributing to a negative dining experience.
Cleanliness
Multiple reviews pointed out unsanitary conditions in the restaurant, including dirty bathrooms and unclean dining areas.
- CMCristian Martinez1 day ago1.0These guys take SOOOOOO long to get the food out, the Dairy Queen on Yakima ave would never!
- EBEllie BuntinFeb 14, 20262.0Fries were soggy and not crisp at all - very disappointing. I had a coupon for a free drink. Coupon did not state a purchase of another drink was required but their system said it was BOGO nevertheless and they would not honor the coupon.
- FOFred OuelletteFeb 2, 20264.0Like always, easy, quick, delicious!
- MMMarissa OB (MOB568)Jan 12, 20261.0What is wrong with the manager at this location? He kept making mistakes that the poor employees had to fix after they told him several times what orders go where. How is it that your employees with lower wages are able to cater to customers but the person in charge can get his head out his..
- CVChristian VargasDec 20, 20251.0The girl that was taking my order sounded like she hated her life and did not want to be at work should hire better customer service workers !!!
Brand Certified Facts from Dairy Queen Grill & Chill
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Certified March 01, 2026Yext Knowledge Graph
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