Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
2.9
331 reviews
5 stars
97
4 stars
50
3 stars
30
2 stars
26
1 star
128
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and dismissive towards customers.
Order Accuracy
Many customers reported frequent mistakes with their orders, including wrong items and missing components.
Wait Times
Customers consistently complained about long wait times for their orders, even when the restaurant was not busy.
Food Quality
Several reviews mentioned issues with food quality, including cold, overcooked, or improperly prepared items.
Cleanliness
Multiple customers noted unsanitary conditions in the restaurant, including dirty bathrooms and unclean dining areas.
- CVChristian VargasDec 20, 20251.0The girl that was taking my order sounded like she hated her life and did not want to be at work should hire better customer service workers !!!
- ASAshley SonnierDec 18, 20251.0Only vehicle here in the drive through and they want to take 16min just to get me my one meal! Crazy.
- JLJohn larsonNov 23, 20252.0Wow really slow rude staff nothing like cold food and warm ice cream our food was over cooked and cold
- ECEzekiel CarbajalOct 25, 20251.0Have gone there probably 3-4 times and everytime they’ve gotten something wrong with my order. Trying to speak to someone about fixing the order is always an issue. Don’t waste your time or money.
- SLSoneya LundSep 28, 20251.0I spent two days calling this store to order a cake for my son’s birthday. No one would answer the phone. I finally drove down to pick one up and the workers acted like checking the freezer for a $40 cake was too much hassle. When I asked for happy birthday to be written on it, the girl rolled her eyes like I was bothering her. Too bad, I use this drive through for an after Costco treat every week, I won’t be coming back.
Frequently Asked Questions About Dairy Queen Grill & Chill
Where is Dairy Queen Grill & Chill located?
Dairy Queen Grill & Chill is located at 1255 Market St, Union Gap, WA 98903-2801, USA.
What are the opening hours of Dairy Queen Grill & Chill?
The restaurant is open daily from 10:00 AM to 10:00 PM.
What type of food does Dairy Queen Grill & Chill serve?
They serve soft-serve ice cream, signature shakes, classic burgers, fries, and other fast food items.
Does Dairy Queen Grill & Chill have a drive-thru service?
Yes, Dairy Queen Grill & Chill offers a drive-thru service for customer convenience.
Is Dairy Queen Grill & Chill family-friendly and accessible for children?
Yes, the location is family-friendly, welcomes children, and provides booster seats and high chairs.
Can I order food from Dairy Queen Grill & Chill online?
Yes, you can order online through their website at https://www.dairyqueen.com/en-us/order/pickup/n/15556/.
Does Dairy Queen Grill & Chill have outdoor seating?
Yes, the restaurant offers outdoor seating for customers.
Are there any nearby grocery stores near Dairy Queen Grill & Chill?
Yes, Winco Foods and WinCo are nearby, great for grocery shopping before or after your meal.
What nearby coffee shop can I visit when I come to Dairy Queen Grill & Chill?
Starbucks is located nearby where you can enjoy coffee or a smoothie before or after your Dairy Queen visit.
Is there a nearby automotive service near Dairy Queen Grill & Chill?
Yes, Splash Express offers automotive repair services close by for any vehicle needs during your visit.