Buffalo Wild Wings

3.5
1321 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
2529 Main Street, Union Gap, WA
98903, United States

Hours

Reviews

3.5
1,321 reviews
5 stars
506
4 stars
261
3 stars
161
2 stars
112
1 star
281

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including long wait times, rude staff, and incorrect orders.

Food Quality

Numerous reviews highlighted issues with food quality, including cold, overcooked, or improperly prepared items.

Cleanliness

Several customers noted unsanitary conditions, including trash on the floor and concerns about health violations.

Staffing Issues

Frequent comments indicated a lack of adequate staffing, leading to slow service and poor customer experiences.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members and enjoyed the food when it was prepared correctly.
  • TA
    Triston Anglin
    Oct 28, 2025
    1.0
    Almost every time I go here there is very poor customer service
  • AH
    Amy Heimbigner
    Oct 19, 2025
    5.0
    Place is super packed and the bar tender Gabriela is amazing. Despite being extremely busy she was always smiling and giving all her customers excellent service.
  • KS
    Kevin Schwartzkopf
    Oct 11, 2025
    1.0
    Waited forever, food was cold , service was terrible. Not going back
  • TA
    Tammy Allen
    Sep 25, 2025
    2.0
    Went to Buffalo wild wings 9/25/25 and there were a lot of people and the place was full. The lady at the counter asked how many people and I said 7 and another gentleman chimes in and said 5 in his party. The lady at the counter turns back to me and says very rudely there are 8 groups of people ahead of you but you can wait if you want it will be 3 hours wait. I understand if they are busy but the ladies tone was rude. I come here a lot and I take my family when they come to visit but this was the worst. The food has always been good but I won’t recommend anymore if this is how the talk to their customers.
  • TT
    Tammie
    Sep 11, 2025
    5.0
    I took my daughter out to dinner and we had the best servers. Bree and Deven did an amazing job. The food was perfect!

Frequently Asked Questions About Buffalo Wild Wings

What type of food does Buffalo Wild Wings in Union Gap specialize in?

Buffalo Wild Wings in Union Gap specializes in award-winning Buffalo, New York-style wings with a choice of 26 sauces and seasonings.

What are the opening hours of Buffalo Wild Wings in Union Gap?

The restaurant opens at 10:30 AM and closes at midnight from Monday to Thursday. On Fridays, it opens from 10:30 AM to 11:59 PM and also stays open from midnight to 1 AM. Saturdays and Sundays have extended hours, opening from midnight to 2 AM and again from 10:30 AM (11 AM on Sunday) to 11:59 PM (10 PM on Sunday).