Business Details
About
Fast Food RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
2.5
126 reviews
5 stars
30
4 stars
10
3 stars
11
2 stars
16
1 star
59
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported extremely long wait times, often exceeding 20 minutes, particularly in the drive-thru.
AI Ordering Issues
The AI ordering system was frequently criticized for being slow, confusing, and prone to errors, leading to incorrect orders.
Food Quality
While some customers enjoyed the food, many reported issues such as cold or poorly prepared items, including raw burgers and expired ingredients.
Staff Attitude
Feedback on staff was mixed; while some employees were noted as friendly, others were described as unhelpful or disengaged.
Cleanliness
Several reviews mentioned cleanliness issues, particularly in the dining area and restrooms.
- SBscott boyd2 days ago1.0The ai for taking drive thru orders is horrible and makes everything take longer as people then drive up to get their orders fixed. After the system messes up
- MMMike MacDowellJan 5, 20265.0I just wanted to say that the lady who posted the review about the salad being small and the packet being expired by months. The label clearly says "manufactured date" not 'expiration date'. It was not expired.
- AMAndre MadisonDec 28, 20255.0Food is quite exquisite, I trust every visit that these joyous employees will cook my food so it meets the high Wendys standards!! The employee Xavier is a really nice young man, and a great employee!! Highly recommend.
- JWJ WDec 20, 20251.0We went at night and the AI screen was BLINDINGLY bright. I was not able to read all of the menu items from the passengers seat either because of the way the screen is shaped. The AI ordering system is horribly slow and unnecessary. The food was ok but the nuggets were soggy. I can see why others have a low opinion of this location.
- EAEsaias AndersonDec 12, 20253.0Service wasn't great, employees weren't rude but they weren't kind either. Order took ~10 minutes because they mixed us up with another customer (this is at 7 in the evening when there are like two other customers) because they didn't double check the computer. The food was all correct and tasted good though.
Frequently Asked Questions About Wendy's
Is 1477 Kingswood Dr Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at this Wendy's location?
The drive-thru is open daily from 8:00 AM to midnight.
Is this Wendy's location open every day?
Yes, Wendy's at 1477 Kingswood Dr is open every day from 8:00 AM to midnight.
Does this Wendy's location offer delivery and takeout services?
Yes, both delivery and takeout options are available at this Wendy's location.
Can I dine in at the 1477 Kingswood Dr Wendy's?
Yes, dine-in services are offered at this Wendy's location.
What payment methods are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Does this Wendy's serve breakfast?
Yes, this Wendy's location serves breakfast, including combos, sandwiches, coffee, and sides.
How can I contact this Wendy's location for questions or feedback?
You can call (360) 515-7560 or reach Customer Care through their website or by calling 888-624-8140.
Are there any automotive service places near Wendy's at 1477 Kingswood Dr?
Yes, there are two Valvoline Instant Oil Change locations nearby, which you can visit before or after dining.
What nearby places can I visit along with Wendy's at 1477 Kingswood Dr?
Nearby you can find Walmart Tumwater for shopping, Puget Sound K9 Academy for pet training, and Union Pioneer Calvary Cemetery, a local landmark.
Is there a sandwich shop close to this Wendy's location?
Yes, Subway and Georgio's Subs are close by, offering alternative sandwich options near Wendy's.