Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Customers consistently praised the staff for being friendly, cheerful, and helpful, contributing to a positive atmosphere.
Service Speed
Many reviews highlighted issues with slow service and long wait times, particularly during busy periods, leading to frustration among customers.
Drink Quality
While some customers enjoyed their drinks, there were multiple complaints about drinks being made incorrectly or lacking flavor, indicating inconsistency in quality.
Customer Experience
Several reviews noted a lack of attention to customer orders and service, with some customers feeling ignored or receiving rude treatment.
Location Issues
The drive-thru setup and location were mentioned as problematic, with long lines and difficulty accessing the shop being common concerns.
BG
Blue Goast
1 day ago
4.0
My favorite coffee place, especially for the sugar free drinks. Unfortunately 1/5 times they give me the drink with sugar instead of sugar free.
FK
Fred King
2 days ago
5.0
Quick stop for coffee, and it was fast and delicious…as usual!
AF
Amber Fiedler
2 days ago
5.0
My daughter and I had a rough visit at the vet and we decided to stop for coffee. Mathew was so sweet to my 4 year old daughter complimenting her lipstick she did herself and shook her hand introducing himself. The interaction was very wholesome and made my day. Also the girl at the window saw my daughter and asked her is she wanted whip cream which made her super happy. This was the best coffee trip I've had in a long time. Thank you
BA
Boyd Ashlock
Feb 26, 2026
5.0
This shop has really stepped it up! The staff is friendly & always helps with suggestions when I just can’t decide! They have a system down that seems to work well to get the line moving! The staff seems like a team that helps one another, they all work together and encourage each other to help keep the good energy up! It’s always a fun stop in the day and not only a pick me up from the Rebel but the staff as well! Thanks Dutch Bro’s Tumwater!
XS
xSarge Slaughter
Jan 21, 2026
1.0
I would like to start this off with the note that I enjoy Dutch bros and come here everyday now with that being said, over the past week the service I have received from here has been painfully slow. Wait times have increased by alot when they usually arnt that bad. The other day I was at the speed bump near the back of the store and it took around 20 minutes for me to get my drink. After a week of experiencing this I asked one of the barista’s why the wait times have been so bad the past week, and was told it has probably came from a new policy change they wouldn’t go into it anymore but, whatever change that was made should be taken into consideration and they should revert back to how they were operating so the wait times arnt so bad. Other than that the place is great.
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
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Certified March 01, 2026Yext Knowledge Graph
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