Customer experiences with service quality are mixed, with some praising friendly staff while others report rude interactions and poor order accuracy.
Food Quality
Food quality is inconsistent; while many customers enjoy the taste and freshness, others have received incorrect or poorly prepared items.
Cleanliness
The establishment is generally noted for being clean, although there are reports of unsanitary practices among some staff.
Pricing
Customers express concerns about high prices for food and ice cream, feeling that value for money is lacking.
Speed of Service
While some reviews highlight fast service, others mention long wait times and issues with order fulfillment.
HS
Hi Smg4
1 day ago
5.0
I went here a month ago or so at Cross country, I know everyone loved it! The employees took money out of their pay for other people too1
RR
Regaltwo2
Nov 12, 2025
1.0
BEWARE!!!!
Ordered food and took it home. An hour later I wasn't feeling well. So I pour out my drink to find the inside had MOLD! So, if you are okay drinking and eating mold, I'd say this is your place. If you wish not to get sick, I recommend not eating here. I've attached a photo of the mold cup.
TR
Tony Re
Oct 20, 2025
5.0
Great!!
TB
Tony Byrd
Sep 16, 2025
5.0
The best and most efficient fast food service in Tumwater, and the food is always excellent at a great price.
JC
Jessica Crail
Sep 15, 2025
3.0
Half the orders were wrong or not mixed. Had blizzards dripping everywhere and my littles blue slush was spilling out all over.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the main menu specialties at Dairy Queen Grill & Chill in Tumwater?
The menu features Blizzard® Treats, Chicken Strip Basket, Grillburger®, soft-serve ice cream cones, shakes & malts, and DQCakes.com ice cream cakes.
What are the regular opening hours for Dairy Queen Grill & Chill in Tumwater?
The location is open from 10:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 10:30 PM on Fridays and Saturdays.
Does this Dairy Queen location offer drive-thru service?
Yes, Dairy Queen Grill & Chill offers a drive-thru for convenient ordering and pickup.
Is Dairy Queen Grill & Chill in Tumwater family-friendly and wheelchair accessible?
Yes, the restaurant welcomes families and children, has high chairs, outdoor seating, restrooms, and is wheelchair accessible.
Can I order food online or get mobile deals at Dairy Queen Grill & Chill?
Yes, the location supports mobile ordering and rewards, and you can order pickup online via their website or app.
Are there any special holiday hours or closures for this Dairy Queen location?
The store is closed on November 27, 2025, and December 25, 2025. On December 24, 2025, it is open from 10:00 AM to 6:00 PM.
What nearby shopping options are available close to Dairy Queen Grill & Chill?
Nearby shopping options include Print NW for screen printing and home goods, GEAR by Print NW retail store, and Captain Jake's Inc furniture store.
What family or education-related establishments are near this Dairy Queen location?
Close by is Peter G Schmidt Elementary school and Cadence Academy Preschool, making it convenient for families with young children.
Are there health or therapy services near Dairy Queen Grill & Chill?
Yes, nearby you can find several physical therapy centers including Project Run, Apple Physical Therapy, Inspire Physical and Hand Therapy, and ATI Physical Therapy.
What legal and financial services are located near Dairy Queen in Tumwater?
Nearby services include Mary Ann Strickler Attorney, St Julien Home Loans, State Farm Insurance agency, and CoinFlip Bitcoin ATM for financial needs.