McDonald's

3.5
3045 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
15210 Pacific Hwy W, Tukwila, WA
98188, United States

Hours

Reviews

3.5
3,045 reviews
5 stars
1,127
4 stars
579
3 stars
535
2 stars
296
1 star
508

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders and missing items, particularly in the drive-thru.

Service Speed

Customers experienced slow service, especially during busy times, with some waiting excessively for their orders.

Food Quality

Feedback on food quality was mixed, with some praising freshness while others noted cold or poorly prepared items.

Cleanliness

The restaurant was generally described as clean, though some customers mentioned unpleasant odors in certain areas.

Customer Service

While some reviews highlighted friendly and polite staff, others reported rude behavior and poor customer service experiences.
  • JB
    Jamil B
    3 days ago
    1.0
    I visit this McDonald’s often for coffee in the morning. Recently more often than not I have been given coffee that has coffee grounds in it. It’s to the point I almost expect it. Nothing is worse than taking a sip of coffee and getting a mouth full of grounds. Somebody there needs to fix this problem and figure out what is going wrong in the brewing process to cause this.
  • TH
    Timothy Harris
    Jan 1, 2026
    4.0
    It's McDonald's; no it isn't healthy and it definitely doesn't qualify as fine dining but that's not what people usually go there for. You go because you know what to expect food-wise and for the consistency of their offerings...oh and you still gotta love the fries
  • MM
    MicDrugga
    Jan 1, 2026
    1.0
    Horrible service the African short girl had a Attitude on new years day because she didn't no how to count and I gave her a $10 bill and 50 cent piece clearly if u charge my card for $4 and my remainder balance is $3.37 u owe me $7.13 back right not $6 and something nice try then the latina lady manager gone say could u pull up your holding the line whattttt wow what a way to start 2026 off with distasteful customer service I wouldn't recommend the tukwila McDonald's to no one!!!!!!
  • JH
    Jewel Howard
    Dec 29, 2025
    1.0
    I ordered a medium coffee and fresh spicy chicken wrap. When I paid for it I clearly said to young lady taking my money. Please make it cooked to order/fresh. Her response, it's noted as fresh. I went to the next window and they handed my order. I checked my wrap and the chicken is cold. So I gave it back. The person took my wrap and next came a man trying to tell me the wrap is cold and blah blah blah. I told him the chicken is cold. He told me it would take 7 minutes pull around. I pull around take a sip of my coffee. Taste bitter and safe to say McDonald's coffee is good overall. They bring my wrap out less then 7 minutes so that let me know it still wasn't cooked to order/fresh. My question to the team. What is the procedure for customer who request fresh/cooked to order ?
  • AA
    ALASKA AIRLINES
    Dec 17, 2025
    5.0
    This McDonald’s is a convenient 24‑hour stop right off Pacific Highway, especially handy if you’re coming from the airport or the Tukwila Link light rail. The food is generally fresh and consistent with what you’d expect from McDonald’s, and many customers mention enjoying hot fries and well‑made burgers after long travel days. Service can be a mix — some visits feel quick and friendly, while other times the pace is slower and orders may need double‑checking. The staff is often described as chill and polite, and the dining area has been updated recently, keeping things clean and comfortable. Parking is easy on both sides of the building, and the location is kid‑friendly and wheelchair accessible. If you need something any time of day or night, the 24‑hour drive‑thru is a reliable option. Overall, it’s a solid, convenient McDonald’s with friendly vibes and classic comfort food.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Tukwila, WA?

McDonald's in Tukwila is open 24 hours every day of the week.

Does this McDonald's location offer delivery services?

Yes, delivery services are available 24/7, including same-day and no-contact delivery options.