Five Guys

4.2
1035 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 17100 Southcenter Pkwy in Tukwila is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
17100 Southcenter Pkwy, Tukwila, WA
98188, United States

Hours

Reviews

4.2
1,035 reviews
5 stars
580
4 stars
271
3 stars
89
2 stars
32
1 star
63

What are people saying?

AI-generated from recent customer reviews

Customer Service

Multiple reviews highlighted poor customer service experiences, including rude staff and mishandling of orders.

Food Quality

While many customers praised the burgers and fries for their freshness and taste, some noted issues with soggy buns and under-seasoned patties.

Pricing

Numerous customers commented on the high prices, with many feeling that the cost did not always match the quality of the food.

Cleanliness

Some reviews mentioned cleanliness issues within the restaurant, particularly regarding unclean tables and overall maintenance.

Order Accuracy

Several customers reported problems with incorrect orders, leading to dissatisfaction and frustration.
  • JY
    John Y
    Dec 11, 2025
    2.0
    I’ve placed online orders for pickup twice, and both times the store messed up my order. This time, when I went to pick it up, they told me that an Uber driver had already taken it. I showed the order details on my phone, clearly indicating “store pickup,” but the female staff yelled at me to contact the company if I had an issue. I even showed my order information to two different employees, yet several staff members refused to even look at my phone.
  • ND
    NWauto Detail
    Nov 12, 2025
    1.0
    I wouldn’t recommend this location to anyone, in fact I never experienced such disrespect from a franchise restaurant. My family and I were frequent visitors. Until tonight’s experience. My order was simple, a Little cheese burger for my wife ,regular cheese burger and a little cheese burger, for our 16 year old son, a regular cheese burger for myself. $57.24 later. My order was wrong. I was given a little cheese burger. When I took the burger back to the order taker, I said I think there was a mistake. I ordered a regular cheese burger. The worker spoke in his native language of Spanish, to his colleague. He asked me for the receipt. The person who originally placed order put 2 patties on the grill. When the patties were ready he added cheese and placed them on the bun, the second person came over, said something in Spanish, and took off one the patties , looked at me and said “We only charged you for a little cheese burger. You need to pay for a regular cheese burger. I told him to keep the cheese burger, I’ll just take my money back. Bad customer service and hint reverse racism. Not a good look, for a company that the entire staff appeared to be of Spanish descent. I hope my message reaches those who can make a difference.
  • JJ
    Joshua
    Nov 4, 2025
    5.0
    I always forget to get extra cheese and bacon
  • TG
    Thomas Grandine
    Oct 23, 2025
    5.0
    It's a classic, fun, burger joint. Good food and free peanuts while you wait.
  • DS
    Dion SN
    Oct 19, 2025
    1.0
    Ordered delivery and when it got here it was cold and there was only one container of fries and it looks like the other got thrown into the bag . When I opened it it looked like garbage was thrown into my order . Never again !

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.