Chipotle Southcenter Mall is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers reported inconsistent food quality, with some experiencing cold food, poor portion sizes, and issues with meat in vegetarian orders.
Service Issues
Many reviews highlighted poor customer service, including rude staff, slow service, and disorganization during busy times.
Cleanliness
Several customers noted unsanitary conditions, including food safety concerns and cleanliness issues in the restaurant.
Portion Control
Frequent complaints about stingy portions and inconsistency in the amount of food served, leading to dissatisfaction among customers.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and good food, indicating that experiences can vary significantly.
OA
Orkhan Aliyev
Oct 22, 2025
5.0
Literally the best Chipotle bowl I ever had! You can judge by the picture.
DD
Diogo Denczuk
Oct 8, 2025
5.0
good
VM
Victor Mach
Oct 5, 2025
5.0
The workers were friendly and the carne asada was great.
ML
Michelle Ly
Aug 17, 2025
1.0
I ordered 2 burrito bowls for pick up, each with steak. When I opened them up at home, I realized neither had ANY meat in them, just vegetables. How is it possible to mess up not just once, but twice. The order clearly said steak in big print as well. Someone there needs to read properly. Food is too expensive to be playing like that.
AL
Alex Lee
Jul 27, 2025
1.0
Horrible portions. Half scoop of protein. A sprinkle of barely any cheese. Chipotle has gone downhill so bad
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at Southcenter Mall serve?
Chipotle serves customizable Mexican-inspired fast-casual meals including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the opening hours for Chipotle at the Southcenter Mall location?
Chipotle Southcenter Mall is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does Chipotle Southcenter Mall offer pickup and delivery services?
Yes, this location offers in-store pickup and delivery services for customer convenience.
How can I place an online order for Chipotle at Southcenter Mall?
You can order online through Chipotle's official order website at https://order.chipotle.com/ or use the Chipotle app available on the Apple App Store.
Does Chipotle Southcenter Mall accept catering requests?
Yes, catering and catering delivery services are available at this location.
Where is Chipotle Mexican Grill located within Southcenter Mall?
Chipotle is located at 2800 Southcenter Mall, Westfield Southcenter Mall, Tukwila, WA 98188.
Is the Chipotle at Southcenter Mall friendly and welcoming to diverse communities?
Yes, the location welcomes the LGBTQ community and promotes inclusivity.
Are there any notable places near Chipotle Southcenter Mall that customers might want to visit?
Nearby, customers can enjoy shopping at Urban Outfitters and Charlotte Russe, or grab a coffee at Starbucks after their meal.
How can visiting nearby places like Build-A-Bear Workshop or Disney Store enhance a trip to Chipotle at Southcenter Mall?
Families can combine their meal at Chipotle with visits to nearby toy stores like Build-A-Bear Workshop and Disney Store, making it a fun outing for kids.
Are there any convenient nearby facilities like ATMs or salons close to Chipotle Southcenter Mall?
Yes, customers can find the BECU ATM and Royal Bee spa and bar nearby for added convenience during their visit.