Buffalo Wild Wings

Reviews

• JG

  John Paul Gabriel

  1 day ago
  1.0
  We were told the wait would be 15–20 minutes, but after 25 minutes we were told it would be another 15–20 minutes. When I pointed out that this was the same estimate we’d already been given, the hostess claimed she had called our name and couldn’t find us, which wasn’t true—our name was never called. The waitlist was clearly unorganized. After finally being seated, our server was pleasant, but the food was not. The onion rings were burnt and stuck together, making half of them inedible. The wings had an overpowering vinegar taste and were impossible to eat. When I politely asked if the wings could be remade, the manager came over, stared at us, and asked, “Is there a problem?” His tone was rude and dismissive, and when I explained the issue, he responded with, “So what do you want?” At that point, I gave up. Overall, the food quality was poor, the wait was excessive, and the manager lacked basic customer service skills. What should have been a one-hour dinner turned into a 2.5-hour ordeal. I wouldn’t recommend this place.
• OO

  Olivia O'Rourke

  4 days ago
  5.0
  I came in after work on a Thursday, unbeknownst to me any my friend it was a big college football night and crowded as hell. My expectations were low, then came Scott. Not only did Scott help us with our rewards, he was quick, friendly, and served the best cheese curds I've had to date. Kudos to the kitchen crew there, tho l have decided on idolizing Scott in this post. Thank you BWW crew, and Scott
• EE

  Elle

  Jan 2, 2026
  1.0
  Our first visit to Buffalo Wild Wings was an incredibly frustrating and disappointing experience from start to finish. We arrived expecting a casual meal, but instead found ourselves stuck in what felt like a never-ending wait. It took nearly 50 minutes just for our initial order of wings to reach the table, which immediately set the tone for the rest of the visit. For a restaurant known primarily for wings, this delay alone was unacceptable. When the wings finally arrived, it was clear they had been sitting out for quite some time before being brought to us. The sauce had hardened and baked itself into the wings, as if they had been left under a warming lamp for an extended period. They were not hot or fresh in any sense—no steam, no sizzle—just lukewarm, almost room-temperature wings that tasted stale and unappetizing. The lack of warmth and freshness made them difficult to enjoy and gave the impression that our food had been forgotten. Service throughout the meal was extremely poor and made it very difficult to order anything at all. Our server rarely came by our table, to the point where we felt completely overlooked. We had to get up and look for help multiple times just to order drinks or request basic items. We asked for a side of buffalo sauce because the wings barely had any sauce left on them, but even that simple request was forgotten. By the time the sauce finally arrived, we had already finished eating, making it completely useless. At one point, we asked another staff member near our table to help us locate our server. That staff member was on her phone and appeared visibly bothered by being interrupted, as if whatever was happening on her phone was more important than assisting customers who needed service. This interaction made us feel like an inconvenience rather than guests. By the time our server ended up showing up to our table 15 minutes later after asking to locate her, we attempted to take advantage of Buffalo Wild Wings’ $4.99 wing promo by adding chicken tenders to our order, but were told it couldn’t be done because the original order had already been entered. We placed a separate order instead, only to wait an additional 35 minutes for the tenders to arrive. By the end of the visit, we had spent close to two hours in the restaurant just trying to eat wings. The entire experience felt like a test of patience rather than a dining experience. This was our very first time at Buffalo Wild Wings, and it will absolutely be our last. Between the cold, poorly prepared food and the severely lacking service, this visit was unacceptable. I would rate this location a zero out of five for both food and service, and we will not be returning.
• EC

  E C

  Dec 29, 2025
  5.0
  As soon as I got home and opened the box I noticed my order was incorrect… Apparently one of the flavors I ordered wasn’t available, however, no one informed me. I called as soon as I noticed it, the manager was super kind and told me he would take care of it for me and I informed him that I wouldn’t be there until Monday as I commute about an hour {I work in the Southcenter mall}. Here I am today {12/29/25} looking to get a remake of just the wings but instead the assistant general manager went above and beyond and replaced a whole meal for me. I am got emotional and I can’t thank him enough. Definitely recommend this location because even though it’s far, I would come to this location. Friendly and kind staff too! Thank you so much for making my day better! 🥹🥹
• AH

  Andrew Hersha

  Dec 22, 2025
  2.0
  I’m very upset of the management that can’t keep none of the drinks I like in stock and when I asked for another drink I like, they are also out!! Are they that busy that they ran out of drinks that quick or is it a laziness problem of management to order product for the holiday season? You be my guess! But you can visually see the bartender was so overwhelmed with all the orders coming in (massive amount of drink orders by the way) and I didn’t get to get a chance to catch his name but he wore a black hat and skinny jeans but he was pretty but way too apologetic which was really cringey but understandable and our server heather was the only one in the cocktail section which had over 20 tables and you can see she was suffering from everything going on. She looked like she wanted to cry from all the stress! But she was amazing, nice, and very attentive! She was a absolute rockstar! We came around 8:30pm on 12/21 and didn’t leave until 9:45pm because of the wait. As a bar manager like myself, I manage a gay bar in downtown Seattle which is way more busier than this but we have more staff to accommodate and this place is just so sorry to be in business! You have to do better! 1 star for the visit but 5 stars for them. Oh by the way, they didn’t have fries either and I had to pay a dollar extra for wedges and they were burnt! So mad! What kind of restaurant runs out of fries and sour cream!!!!!

Frequently Asked Questions About Buffalo Wild Wings