Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported rude staff, long wait times, and incorrect orders, leading to a negative perception of service quality.
Food Quality
Several reviews mentioned issues with food preparation, including undercooked items and incorrect orders, although some customers noted that food was fresh and hot.
Cleanliness
Customers expressed concerns about the cleanliness of the restaurant, particularly the bathrooms and dining area.
Inconsistent Experience
Feedback indicated that experiences varied widely, with some praising friendly service and good food, while others reported significant dissatisfaction.
Customer Treatment
There were multiple complaints about how customers were treated, including perceived discrimination and lack of respect from staff.
NM
N Minthorn
Nov 9, 2025
5.0
Order was accurate, drive through was service was quick. The restroom was clean.
VO
Vincent Ontiveros
Nov 1, 2025
2.0
This location is consistently the worst I have visited in all my travels
AA
A a
Oct 25, 2025
5.0
Mc Donald's isn't the same since our robots took over. Noone wants to come to the counter anymore . They pretend you don't exist and just work on orders.
SS
Suzanne Smith
Oct 25, 2025
1.0
Couldn't find anyone to pay at the drive thru. Finally the cashier showed up and was short and irritated with us that we wanted ketchup. Oh and both burgers were raw inside when we got them. Yuck! Tried to call and warn them they were serving raw burgers and got a busy tone.
JB
Joseph Brant
Oct 19, 2025
1.0
I'd give zero stars if I could. It's advertised as drive thru open 24/7. I came thru around 4:30 am. Nobody was there. Shouldn't freaking advertise open 24/7 if it isn't. Can't stand places that can't get their crap together