Brand Certified
Dairy Queen Grill & Chill
3.5(449 reviews)
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Business Details
401 W 1st Ave, Toppenish, WA
98948-1529, United States
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
(509) 865-4015
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
https://www.dairyqueen.com/
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
About
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Hours
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
3.5
449 reviews
5 stars
160
4 stars
111
3 stars
63
2 stars
25
1 star
90
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times for orders, often exceeding 30 minutes, with many expressing frustration over slow service.
Food Quality
There were numerous complaints about food quality, including cold items, incorrect orders, and overall dissatisfaction with the freshness of the food.
Customer Service
Many reviews highlighted poor customer service, including rude staff, lack of attentiveness, and negative attitudes from employees.
Cleanliness Issues
Several customers noted cleanliness problems, particularly in the bathrooms, which lacked basic supplies like toilet paper.
Positive Experiences
Despite the negative feedback, some customers praised the food quality and friendly service, particularly enjoying specific items like blizzards and chicken baskets.
- MRMargaret RobertsonFeb 17, 20261.0I would not recommend this franchise location unless your ready for extremely poor customer service. My family and I stopped by after work for a treat, the tone given ( disapproving) while ordering was apparent, then we get to the window to pay and the employee was short, snappy, truely looked like she hated her job. She takes my payment, hands me our order and as I take the last item, I tell her thank you as she slams the window and walks away. I honk my horn, she returns to the window and I ask her if I offended her in any way, or did something to cause her to treat us so rudely, I told her that I said Thank you and you slammed the window. Then she was even more rude then before. I'll make sure to share this with the corporate office for the franchise as well as the owner.
- DDDanielleFeb 11, 20261.0Hello I ordered A burger and when I got it The bun was stale. The fries were cold and the burger was made as someone was really mad. This would be the last time I go to this this restaurant $15 for this hamburger and french fries just completely completely just ruined. The fact of just eating a hamburger, it sucked ruined my day. I expected this hamburger to be actually pretty good cause my mouth is watering when I looked On the menu well I guess what do you know this is what you get from going to Dairy Queen yeah I would. This wouldn’t be my first choice to be honest.
- JRJennifer RandDec 18, 20253.0The drive thru is WAY too far from the cars. It's awful when you get a worker that's too short or won't reach very far out. It always takes a long time to get your order no matter how simple
- VRVictor RodriguezOct 4, 20251.0Just sucks
- JPJoz PetersSep 26, 20253.0Bathroom didn't have any toilet paper or hand towels. why don't they have an baby charger station in the bathroom. And fly 🪰 🪰 🪰 everywhere
Frequently Asked Questions About Dairy Queen Grill & Chill
What kind of food and treats does Dairy Queen Grill & Chill in Toppenish offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® treats, Grillburgers®, chicken strip baskets, and DQ cakes.
What are the opening hours of Dairy Queen Grill & Chill in Toppenish?
They are open daily from 10:30 AM to 10:00 PM.
Is there a drive-thru available at Dairy Queen Grill & Chill in Toppenish?
Yes, Dairy Queen Grill & Chill has a drive-thru service for convenient ordering.
Does Dairy Queen Grill & Chill in Toppenish have facilities for families with children?
Yes, they are family-friendly and provide booster seats and high chairs, making it suitable for kids.
Is Dairy Queen Grill & Chill accessible for individuals using wheelchairs?
Yes, the location is wheelchair accessible and includes seating and restrooms to accommodate all guests.
How can I place an order online for pickup at Dairy Queen Grill & Chill in Toppenish?
You can order online for pickup via their official ordering site at https://www.dairyqueen.com/en-us/order/pickup/n/16779/.
Are there any special deals or promotions available through Dairy Queen Grill & Chill?
Yes, you can download the Dairy Queen app for exclusive deals and mobile rewards.
What nearby places can I visit before or after my meal at Dairy Queen Grill & Chill?
Nearby, you can visit Papa Murphy's pizza restaurant or This Fruta ice cream shop for more food options. If you need automotive services, E-Z Buy Auto Sales and NAPA Auto Parts are close by.
Is there public transportation or easy access to Dairy Queen Grill & Chill from local landmarks?
While specific transit stations aren't listed, the location at 401 W 1st Ave in Toppenish is near various landmarks such as the United States Postal Service and Yakima Valley Community College, making it accessible for visitors in the area.
What are some entertainment or shopping places near Dairy Queen Grill & Chill in Toppenish?
Nearby entertainment options include Vj jumpers for party supplies and event planning, Inferno Fireworks and T4 Family Fireworks for seasonal events. For shopping, Dollar Tree and Victory Road Games are close and offer diverse products.
Brand Certified Facts from Dairy Queen Grill & Chill
This information is certified by Dairy Queen Grill & Chill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
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