Many customers reported long wait times for service, often exceeding 20-30 minutes, especially at the drive-thru.
Food Quality
There were numerous complaints about food quality, including cold items, incorrect orders, and inconsistent preparation.
Customer Service
Feedback indicated poor customer service, with reports of rude staff, lack of attentiveness, and negative attitudes from employees.
Cleanliness
Some customers noted cleanliness issues, particularly in the bathrooms and overall dining area.
Positive Experiences
Despite the negative feedback, some customers praised the food quality, particularly the ice cream and certain menu items, and mentioned friendly service from individual staff members.
VR
Victor Rodriguez
Oct 4, 2025
1.0
Just sucks
JP
Joz Peters
Sep 26, 2025
3.0
Bathroom didn't have any toilet paper or hand towels.
why don't they have an baby charger station in the bathroom. And fly 🪰 🪰 🪰 everywhere
DH
Deborah Hardesty
Sep 13, 2025
1.0
Paid $8.20 for this peanut buster parfait never again. What a rip off
NG
natalia gonzalez
Sep 4, 2025
5.0
So clean and great customer service
LG
Lilia Guadarrama
Aug 11, 2025
1.0
We went to get a banana split and blizzard we get in the car and it was milk it wasn't ice cream,, worse experience ever
What are the opening hours of Dairy Queen Grill & Chill in Toppenish?
They are open daily from 10:30 AM to 10:00 PM.
Is there a drive-thru available at Dairy Queen Grill & Chill in Toppenish?
Yes, Dairy Queen Grill & Chill has a drive-thru service for convenient ordering.
Does Dairy Queen Grill & Chill in Toppenish have facilities for families with children?
Yes, they are family-friendly and provide booster seats and high chairs, making it suitable for kids.
Is Dairy Queen Grill & Chill accessible for individuals using wheelchairs?
Yes, the location is wheelchair accessible and includes seating and restrooms to accommodate all guests.
How can I place an order online for pickup at Dairy Queen Grill & Chill in Toppenish?
You can order online for pickup via their official ordering site at https://www.dairyqueen.com/en-us/order/pickup/n/16779/.
Are there any special deals or promotions available through Dairy Queen Grill & Chill?
Yes, you can download the Dairy Queen app for exclusive deals and mobile rewards.
What nearby places can I visit before or after my meal at Dairy Queen Grill & Chill?
Nearby, you can visit Papa Murphy's pizza restaurant or This Fruta ice cream shop for more food options. If you need automotive services, E-Z Buy Auto Sales and NAPA Auto Parts are close by.
Is there public transportation or easy access to Dairy Queen Grill & Chill from local landmarks?
While specific transit stations aren't listed, the location at 401 W 1st Ave in Toppenish is near various landmarks such as the United States Postal Service and Yakima Valley Community College, making it accessible for visitors in the area.
What are some entertainment or shopping places near Dairy Queen Grill & Chill in Toppenish?
Nearby entertainment options include Vj jumpers for party supplies and event planning, Inferno Fireworks and T4 Family Fireworks for seasonal events. For shopping, Dollar Tree and Victory Road Games are close and offer diverse products.