Dairy Queen Grill & Chill

3.5
446 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
401 W 1st Ave, Toppenish, WA
98948-1529, United States

Hours

Reviews

3.5
446 reviews
5 stars
160
4 stars
112
3 stars
61
2 stars
25
1 star
88

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported long wait times for service, often exceeding 20-30 minutes, especially at the drive-thru.

Food Quality

There were numerous complaints about food quality, including cold items, incorrect orders, and inconsistent preparation.

Customer Service

Feedback indicated poor customer service, with reports of rude staff, lack of attentiveness, and negative attitudes from employees.

Cleanliness

Some customers noted cleanliness issues, particularly in the bathrooms and overall dining area.

Positive Experiences

Despite the negative feedback, some customers praised the food quality, particularly the ice cream and certain menu items, and mentioned friendly service from individual staff members.
  • VR
    Victor Rodriguez
    Oct 4, 2025
    1.0
    Just sucks
  • JP
    Joz Peters
    Sep 26, 2025
    3.0
    Bathroom didn't have any toilet paper or hand towels. why don't they have an baby charger station in the bathroom. And fly 🪰 🪰 🪰 everywhere
  • DH
    Deborah Hardesty
    Sep 13, 2025
    1.0
    Paid $8.20 for this peanut buster parfait never again. What a rip off
  • NG
    natalia gonzalez
    Sep 4, 2025
    5.0
    So clean and great customer service
  • LG
    Lilia Guadarrama
    Aug 11, 2025
    1.0
    We went to get a banana split and blizzard we get in the car and it was milk it wasn't ice cream,, worse experience ever

Frequently Asked Questions About Dairy Queen Grill & Chill

What kind of food and treats does Dairy Queen Grill & Chill in Toppenish offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® treats, Grillburgers®, chicken strip baskets, and DQ cakes.

What are the opening hours of Dairy Queen Grill & Chill in Toppenish?

They are open daily from 10:30 AM to 10:00 PM.