McDonald's

Reviews

• SS

  SipLop

  Mar 30, 2026
  1.0
  1 star all around, food is not terrible its mcdonalds, got ignored even honking the horn at the employees and none of them had their headsets on
• AM

  Alexandria McClurg

  Mar 21, 2026
  5.0
  It's convenient
• AA

  A A

  Mar 20, 2026
  1.0
  My kid and I stopped by McDonald's last night for a quick meal, expecting the usual convenience. Unfortunately, the experience was frustrating from start to finish. The drive-thru had a long line, and I even considered leaving, but my child really wanted McDonald’s. This location has two ordering lanes, and I patiently waited while a white pickup truck finished ordering. As they wrapped up, another vehicle—a black SUV—pulled up behind them in the other lane. Naturally, I assumed it was my turn next. I waited for someone to take my order, but instead, the employee began helping the black SUV that had just arrived. I tried saying “Hello” into the intercom, thinking maybe they didn’t realize I was there, but I was completely ignored. When someone finally responded, it wasn’t to take my order—it was simply, “Could you please stop?” There was no acknowledgment, no explanation, and no apology for skipping over me. At that point, I was extremely disappointed—not just because of the delay, but because of how dismissive the interaction felt. To make matters worse, there was a sign posted that read: "To Our Guests: We will not tolerate violence or verbal abuse towards our staff and reserve the right not to serve customers behaving in this manner." I found this incredibly ironic. While I completely agree that staff should be protected from abuse, nowhere does it mention that customers will be treated with dignity and respect—and based on my experience, that standard clearly isn’t being upheld. I decided to drive up to the window to address the situation and ask for a manager. When I got there, it seemed like they already anticipated the complaint because the manager opened the window right away. I explained what had happened and how dismissive and disrespectful the cashier had been. The manager did apologize, which I appreciated. However, while I was speaking, the same cashier stood there staring at me with a confused expression, as if she didn’t understand what she had done wrong. Then, as I continued explaining why the situation was unacceptable, the situation escalated further—she suddenly tried to come toward me and told me to stop talking to her “like that.” This was completely unprofessional and honestly shocking behavior. Based on this interaction and the number of similar 1-star reviews for this location, it doesn’t seem like this is an isolated incident. There appears to be a larger issue with how customers are being treated. At this point, it feels like a full reset of the team—or at the very least, serious retraining in customer service and professionalism—is needed. I also question the authenticity of some of the positive reviews, as they don’t align with the consistent negative experiences being reported. Overall, this was one of the worst fast-food experiences I’ve had, and I would strongly recommend going elsewhere until significant improvements are made.
• LS

  Laura Sanchez

  Feb 28, 2026
  1.0
  Woman's restroom really needs cleaning and get fix asap it smells really bad!!!! No a good place. People its nice but they might be short on people. The whole place needs cleaning but the restroom really is an issue!
• TT

  Titus Tate

  Feb 22, 2026
  1.0
  How in the hell if you run out of hash browns and burrito 🌯 you decide to charge the customer more. I was in the drive thru and ordered the #2 breakfast which is the $5 breakfast meal special sausage McMuffin with egg, hash brownand drink. They come back and says that they are out of hash browns and I say OK give it to me without the hash browns. So she decided to charge me $10 in stead of $5. I said to her because you guys are out of hashbrown I got to pay double.So she says that is the way it rings up on the register. Totally don't make sense to me. I pay more because your McDonald's ran out of a breakfast item. Totally wrong to do a customer that way. She comes back and tell me if I don't like it I can go to another McDonald's. 😲 So I drove away and will never comeback to that McDonald's.

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