Wendy's

3.6
2338 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
10723 Bridgeport Way, Tacoma, WA
98499, United States

Hours

Reviews

3.6
2,338 reviews
5 stars
907
4 stars
526
3 stars
373
2 stars
196
1 star
336

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees received praise for being friendly and helpful, while others were reported as rude or unprofessional.

Order Accuracy

Frequent complaints about incorrect orders, with multiple customers reporting missing items or wrong food.

Speed of Service

Many customers noted long wait times, particularly in the drive-thru, often attributed to understaffing.

Food Quality

Food quality is inconsistent; while some customers enjoyed fresh and hot meals, others reported cold or poorly prepared food.

Cleanliness

Concerns raised about cleanliness, including unsanitary food handling practices and dirty dining areas.
  • JR
    JH RW
    Nov 13, 2025
    2.0
    Went through drive thru. Young man at window seemed annoyed. Possibly by the woman that handled my son's fries with her bare hands 😔
  • JM
    jasmine moran
    Nov 4, 2025
    5.0
    Great small cozy place. Nice customer service. Special thanks to Josiah, showed so much kindness because it was my first time here.
  • KK
    Kathrine Kay
    Nov 1, 2025
    1.0
    Always always always forgets sauce. Absolutely crazy considering you have to pay for it. I ask for napkins or forks, never get them. drive through or delivery. I hate this place and highly don’t recommend.
  • CC
    Cesar Cervantes
    Oct 25, 2025
    1.0
    Ashley red hair women got me waiting at the window ,than told me to back to the speaker to order food in a rude way I never told to wait to start last time I purchased food here they game me my #6 with no lettuce or any thing just the plain chicken sandwich sure is one of the worst Wendy’s I experienced
  • TB
    Teuila Taulu brown
    Oct 21, 2025
    1.0
    I paid a small meal and the bald headed guy at the drive thru charged me.55 cents a ranch I should just get one sauce with my meal when asked for 🤦🤦🤦 I know everything in America we charge but for just one sauce and I even got a meal 🤦 very disappointed ☹️ I love going to this place it would be nice if customers are not charged for sauce if they order a meal 🥘 please be better it’s not like is coming out of your pocket 🤦🤦🤦

Frequently Asked Questions About Wendy's

Is 10723 Bridgeport Way Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.