Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.9
2,155 reviews
5 stars
896
4 stars
617
3 stars
320
2 stars
108
1 star
214
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on staff friendliness, with some customers noting rudeness and lack of attention.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer frustration.
Food Quality
Inconsistent food quality reported, with some customers receiving cold or poorly prepared meals.
Cleanliness
Generally positive feedback on cleanliness of the dining area and bathrooms.
Speed of Service
Service speed varies; some customers report quick service while others experience long wait times.
- AJAutumn JohnNov 16, 20251.0workers are undeniably rude, they ask for patience but refuse to give grace when needed. Food was as cold as the customer service is.
- YYYessireviewsNov 11, 20253.0The experience I had recently at this fast-food restaurant was fairly typical of what you might expect from a chain establishment. Upon walking in, I noticed right away that most of the staff were young employees, clearly still learning the ropes of working in a busy, customer-facing environment. While I commend their effort and willingness to work, it was evident that efficiency and polish were still a work in progress. Ordering was straightforward, but the wait time felt longer than it should have been for a fast-food spot. When my food finally arrived, the presentation was simple, and the taste was just average. The burger and fries were edible, but the quality did not match the price point. In my opinion, the food felt like it was worth about half of what I paid for it. It lacked the freshness and flavor that would justify the cost, and the portions did not feel generous either. The atmosphere itself was fine for a quick meal, though not particularly inviting to linger. Overall, this visit left me with the impression that you are paying more for convenience than for quality, and while the staff are trying, the final product leaves much to be desired.
- JGJuan GarciaNov 9, 20251.0This place sucks. Always have issues with this specific location. Missing food or food made wrong. I asked for a crispy chicken -No lettuce. Why did they add tomato and bacon WITH lettuce. I didn’t ask for that blt. Also got the French toast sticks. Only got butter with them. Where’s the syrup?
- CCCynthiaNov 5, 20254.0This's a fast food burger and french fry restaurant. There's also a few other options to choose from.
- HHHilary HopkinsNov 3, 20251.0This morning the lady at the drive thru window was very rude. She got our order all messed up didn't give us a receipt my bacon and cheese biscuit had no bacon our seasoned potatoes we ordered a large and got a small and they were cold. The lady wouldn't even fix it.
Frequently Asked Questions About Wendy's
Is 72nd Street And Portland Ave Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Tacoma, WA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Tacoma, WA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (253) 473-1659.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 72nd Street And Portland Ave Wendy’s serve breakfast?
Yes, this Wendy’s location in Tacoma, WA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours at Wendy's located at 1401 72nd St. E., Tacoma, WA?
The drive-thru is open daily from 6:30 AM to 1:00 AM.
Does this Wendy's location offer breakfast?
Yes, breakfast is served with options including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's food for delivery or takeout from this location?
Yes, you can order for delivery or takeout through the Wendy's app or website. Enter your address to check delivery availability.
What payment options are accepted at this Wendy's?
This Wendy's location accepts American Express, Cash, Discover, Mastercard, and Visa.
Is there a drive-thru option available at this Wendy’s?
Yes, this Wendy's offers a drive-thru service.
Where can I find nutrition and allergen information for Wendy’s menu items?
Nutrition and allergen details are available on the Wendy’s website, mobile app, and in-restaurant upon request.
How can I contact this Wendy's location for questions or feedback?
You can call them directly at (253) 473-1659, or provide feedback via the Wendy’s Customer Care team online or by phone at 888-624-8140.
What are some nearby places to visit before or after dining at Wendy’s?
Nearby places include Urban Air Adventure Park for indoor recreation, Espresso 4 U for coffee and smoothies, and 72nd Transit Center for transportation access.
Are there other fast food options near this Wendy’s?
Nearby fast food restaurants include Taco Bell, Burger King, Subway, Hot Teriyaki, and another Wendy’s location.
What amenities are available nearby for relaxation and personal care?
Nearby amenities include T&M Nails and Fancy Hair Salon for beauty services, as well as Bakker Dentures for dental care.