Wendy's

3.9
2166 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1401 72nd St. E., Tacoma, WA
98404, United States

Hours

Reviews

3.9
2,166 reviews
5 stars
899
4 stars
622
3 stars
320
2 stars
108
1 star
217

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude or unhelpful staff, with multiple instances of order mistakes and poor communication.

Order Accuracy

Frequent complaints about incorrect orders, missing items, and food quality issues were noted.

Cleanliness

Some reviews praised the cleanliness of the dining area, while others mentioned concerns about the presence of homeless individuals nearby.

Food Quality

Mixed feedback on food quality, with some customers enjoying their meals while others found them cold or poorly prepared.

Speed of Service

Service speed varied, with some customers experiencing long wait times, especially during busy hours.
  • MW
    Marie Williams
    3 days ago
    5.0
    Drive threw ,happy with there service,my grandson has lot food allergies n never mess up on his food his always been safe eating there for last 10 yrs thanks n God bless .
  • CL
    CC Long
    Dec 22, 2025
    4.0
    Clean, Wendy's food I like, but soda had been watery 2 separate visits now 🫤
  • NN
    Nora
    Dec 20, 2025
    1.0
    My review is for the drive through cashier around 5:30pm 12/20/25, please do better.
  • KK
    kzilla2004
    Dec 16, 2025
    3.0
    I didn't plan on leaving a review. I just wanted to get in touch with someone there to let them know their soda machine was shooting blanks. Anyone ever forget to add the sugar when making Kool-Aid? Yeah, that's what it tasted like. Anyhow, I called the number 3 times letting it ring for minutes before it just disconnects. Now I'm irritated so they get a 3 star review.
  • CC
    Chana
    Dec 7, 2025
    5.0
    My number 1 coffee on the go everyone that works there is awesome so sweet when they rember my drink and know me by name or vehicle ..I recommend I tell everybody I know to try them you won't be disappointed 😏..

Frequently Asked Questions About Wendy's

Is 72nd Street And Portland Ave Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours at Wendy's located at 1401 72nd St. E., Tacoma, WA?

The drive-thru is open daily from 6:30 AM to 1:00 AM.