Wendy's

3.5
1804 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
15807 Pacific Ave S, Tacoma, WA
98444, United States

Hours

Reviews

3.5
1,804 reviews
5 stars
655
4 stars
405
3 stars
283
2 stars
139
1 star
322

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely slow service, particularly during peak hours, with long wait times in both the drive-thru and inside the restaurant.

Food Quality

While some customers enjoyed the food, many complained about cold items, incorrect orders, and inconsistent quality, particularly with fries and sandwiches.

Staff Attitude

Reviews highlighted a lack of professionalism among staff, with reports of rude behavior, poor customer service, and unacknowledged customers.

Cleanliness

Several customers noted unsanitary conditions, including dirty tables and flies in the dining area, contributing to a negative dining experience.

Management Issues

There were complaints about poor management practices, including inadequate staffing, lack of oversight during busy times, and unprofessional behavior from management.
  • SM
    Shoshannah Moses
    Jan 5, 2026
    5.0
    It’s my go to Wendy’s. No matter what night or time it is, they keep it consistent with their attitude, their service and their delivery. Can’t tell me nothing bad about this spot! They the best!
  • JH
    Justin H
    Dec 23, 2025
    1.0
    Hands down the slowest "fast" food in the greater Tacoma area hands down! Never ever order inside during dinner rush or you'll be waiting here for 45 minutes. Wish I was exaggerating.
  • IW
    Isaac White
    Dec 14, 2025
    3.0
    Food is good. Employees are great, however for how much an individual soda costs someone should remember to put in the syrup. The root-beer was just colored soda water. Did not catch that until I got home and tried it. And I had to much going on to go back.
  • AV
    Anthony V
    Dec 9, 2025
    2.0
    Food is never bad but they do not have the 'fast' in fast food. You could be waiting up to a half an hour some days, stuck in line and unable to leave.
  • KN
    Kenward North
    Dec 7, 2025
    2.0
    The only thing consistent about the place is that it will be a very slow wait unless you ordered on the app, but even then sometimes they do not begin the order until you’ve shown up, defeating the purpose. Food’s never been awful here, it’s just fast food, it’s really the crazy slow staff that bogs it down so much Some staff can be nice but who cares about that when you’re trying to eat. The bulk of what you will hear/see of them is joking or standing around, even when it seems like the place is swamped lol.

Frequently Asked Questions About Wendy's

Is 15807 Pacific Ave S Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the Wendy's at 15807 Pacific Ave S, Tacoma, WA?

The Wendy's location at 15807 Pacific Ave S is open daily from 7:00 AM to 1:00 AM, including drive-through service.