Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported long wait times, incorrect orders, and poor customer service experiences.
Food Quality
While some customers praised the freshness and flavor of the food, others complained about cold items and incorrect orders.
Cleanliness
The restaurant's cleanliness received mixed reviews, with some noting it was clean while others found it lacking.
Staff Performance
Staff behavior varied significantly, with some customers highlighting friendly service while others reported rudeness and lack of attention.
JJ
Jeannetta
Jan 5, 2026
5.0
I like the four items for $4 menue for myself and my kids!
EC
Everest C
Dec 30, 2025
1.0
This Wendy's has gone out of it's way to mess up my order every single time we have made a mobile order. I ask for a junior hamburger with only ketchup. They give me a cheeseburger. When I ask for a replacement they tell me it's policy to put cheese on everything, even though there was no cheese listed on the ingredients list. This time, they sent us only half of our order. Both of our burgers were missing, and they put the FROZEN frosty in a WARM bag which resulted in it completely melting by the time we had received it. I feel like this Wendy's sees my mobile order come in and goes, Oh yeah, we hate this guy, let's make his day terrible. I don't have a lot of money. I can't afford y'all's mistakes when you won't even replace the missing food or the completely melted frosty or the burgers that should never even have cheese.
TC
Tiarra Carter
Dec 30, 2025
1.0
Why does no one in the restaurant speak English ??
GW
Gerri Williams
Dec 28, 2025
1.0
So rude rolling his eyes acting like it hurt him to add a drink then telling me my sandwiche was in bag when clearly wasnt! Wouldn't say hi or have good night etc hurting/killing him to have good customer service! Don't think im coming back here again
BB
B
Dec 6, 2025
1.0
I went into this store last night for dinner before a movie. I then ate my dinner and by the time I made it to the movies, I was vomiting in the cinemark movie bathroom so badly a staff member came to see if I was ok. This morning, I called the store to tell them what happened the manager on duty who refused to give his first name , commented well unless you have the food to return, I can’t do anything. I was treated like this for $6.62. I literally don’t think anyone should be spoken to like that. Please don’t eat here and get food poisoning and then get to be spoken like this. Worst service and food ever. This is the first time in my life, I have ever had an issue at a Wendy’s .
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the opening hours for drive-thru service at the Wendy's on S. Steele St., Tacoma?
The drive-thru at this Wendy's location is open from 6:30 AM to 1:00 AM Monday through Thursday and Sunday, and until 2:00 AM on Friday and Saturday.
Does the Wendy's on 4112 S. Steele St. serve breakfast?
Yes, this location serves breakfast. You can order breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides via their website or mobile app.
Is delivery available from the Wendy's on S. Steele St.?
Delivery may be available near you. Check availability by entering your delivery address on the Wendy's app or at order.wendys.com.
How can I provide feedback or contact the Wendy's location on S. Steele St.?
You can contact Wendy's Customer Care via live chat on their Contact page or call 888-624-8140. To reach this location directly, call (253) 475-7816.
What payment options are accepted at Wendy's on S. Steele St.?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Where can I find the menu and prices for the Wendy's on S. Steele St.?
Menu prices are available on order.wendys.com or through the Wendy's mobile app by selecting this location.
Are there other food options nearby the Wendy's on S. Steele St.?
Yes, nearby there are restaurants such as Super Chix- Tacoma, WA NOW OPEN! and Adriatic Grill Italian Restaurant & Wine Bar offering chicken and Italian cuisine, respectively.
What nearby amenities could I visit before or after dining at Wendy's on S. Steele St.?
Nearby amenities include a Starbucks coffee shop, Wells Fargo ATM for banking needs, and Atomic Comics for bookstore and gift shopping.
Are there medical or dental services near Wendy's on S. Steele St.?
Yes, nearby are dental offices like Dentist Alan F. Macks, DMD, Emergency Dental Care, USA, and medical centers such as Longevity Medical Clinic.
Does Wendys on S. Steele St. offer casual dining attire?
Yes, the attire at this Wendy's location is casual, suitable for relaxed dining experiences.