Wendy's

3.7
2360 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
4112 S. Steele St., Tacoma, WA
98409, United States

Hours

Reviews

3.7
2,360 reviews
5 stars
926
4 stars
625
3 stars
370
2 stars
138
1 star
301

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and poor customer service experiences.

Food Quality

While some customers praised the freshness and flavor of the food, others complained about cold items and incorrect orders.

Cleanliness

The restaurant's cleanliness received mixed reviews, with some noting it was clean while others found it lacking.

Staff Performance

Staff behavior varied significantly, with some customers highlighting friendly service while others reported rudeness and lack of attention.
  • JJ
    Jeannetta
    Jan 5, 2026
    5.0
    I like the four items for $4 menue for myself and my kids!
  • EC
    Everest C
    Dec 30, 2025
    1.0
    This Wendy's has gone out of it's way to mess up my order every single time we have made a mobile order. I ask for a junior hamburger with only ketchup. They give me a cheeseburger. When I ask for a replacement they tell me it's policy to put cheese on everything, even though there was no cheese listed on the ingredients list. This time, they sent us only half of our order. Both of our burgers were missing, and they put the FROZEN frosty in a WARM bag which resulted in it completely melting by the time we had received it. I feel like this Wendy's sees my mobile order come in and goes, Oh yeah, we hate this guy, let's make his day terrible. I don't have a lot of money. I can't afford y'all's mistakes when you won't even replace the missing food or the completely melted frosty or the burgers that should never even have cheese.
  • TC
    Tiarra Carter
    Dec 30, 2025
    1.0
    Why does no one in the restaurant speak English ??
  • GW
    Gerri Williams
    Dec 28, 2025
    1.0
    So rude rolling his eyes acting like it hurt him to add a drink then telling me my sandwiche was in bag when clearly wasnt! Wouldn't say hi or have good night etc hurting/killing him to have good customer service! Don't think im coming back here again
  • BB
    B
    Dec 6, 2025
    1.0
    I went into this store last night for dinner before a movie. I then ate my dinner and by the time I made it to the movies, I was vomiting in the cinemark movie bathroom so badly a staff member came to see if I was ok. This morning, I called the store to tell them what happened the manager on duty who refused to give his first name , commented well unless you have the food to return, I can’t do anything. I was treated like this for $6.62. I literally don’t think anyone should be spoken to like that. Please don’t eat here and get food poisoning and then get to be spoken like this. Worst service and food ever. This is the first time in my life, I have ever had an issue at a Wendy’s .

Frequently Asked Questions About Wendy's

Is S. Steele St. Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the opening hours for drive-thru service at the Wendy's on S. Steele St., Tacoma?

The drive-thru at this Wendy's location is open from 6:30 AM to 1:00 AM Monday through Thursday and Sunday, and until 2:00 AM on Friday and Saturday.