Taco Bell

3.7
1432 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 2945 S 38th St in Tacoma. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
2945 S 38th St, Tacoma, WA
98409, United States

Hours

Reviews

3.7
1,432 reviews
5 stars
583
4 stars
312
3 stars
242
2 stars
87
1 star
208

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and efficient, with specific mentions of individual employees like Devin and Carrie who provided exceptional service.

Food Quality

While some customers enjoyed the food, there were numerous complaints about incorrect orders, food quality, and issues like food poisoning.

Order Accuracy

A significant number of reviews highlighted problems with order accuracy, including missing items and incorrect modifications.

Cleanliness and Atmosphere

The dining area was generally reported as clean, but there were mixed feelings about the atmosphere, with some noting a decline in staff friendliness during busy times.

Speed of Service

Customers frequently noted the quick service, especially during busy periods, with many expressing satisfaction with the efficiency of the drive-thru.
  • KF
    Kevin Flores
    1 day ago
    1.0
    They only let you pick up one mobile order at a time so my friends and I had to go through the drive thru multiple times. How is that more efficient for yall? I’ve been to Taco Bell’s all over the country and this is the only one that forces you to do this. Management team should be absolutely embarrassed.
  • SE
    Sally E
    3 days ago
    5.0
    This taco bell is the cleanest I've ever seen, the staff was friendly and the manager was in the dining room helping folks use the self ordering. Five stars☆☆☆☆☆ the company should give the manager a bonus for excellence.
  • TH
    Thomas Huffman
    Nov 14, 2025
    5.0
    Over all its taco bell, good cheap tacos
  • IS
    Ivy Smiley
    Oct 23, 2025
    5.0
    The crew here is great. I think it was the manager who offered to wrap my drinks and food up like they do with the mobile and delivery orders with the drinks in the bag so I didn't have to fumble with the horrible old school drink carrier. I have a lot of modifications when I order, and they don't complain. The best part is I always get my full order, here, unlike Pearl St that has forgotten half my Lux or Discovery boxes on several occasions.
  • AA
    Anonymous
    Oct 18, 2025
    1.0
    Be careful. Just gave them 3 stars on food since I'd just guess it's probably about the same as what I or anyone else would get at any other Taco Bell location (last time I ordered from a Taco Bell, it was on 6th avenue), but only ONE star on service and atmosphere because they've had some REALLY dysfunctional people working there. It's kind been off and on in my experience. But I've been to 3-4 other Taco Bell locations besides this one and never ran into even HALF the personnel problems at any of them that I have here in maybe about the past 6 months to a year. So, I don't necessarily know what's changed or why. All I know from what I've more recently seen and heard is that the treatment of people coming into the lobby has varied from one time to the next from super cool to almost a little overly familiar and friendly, to downright mean and hostile for no reason. Have also been to several other restaurants several other times along s. 38th that have never had the issues that I've witnessed at this Taco Bell. Just beware. Someone may have to look more into some serious and permanent overhauling to do in terms of management and staff at this location.

Frequently Asked Questions About Taco Bell

What are the drive-thru hours at the Taco Bell located at 2945 S 38th St, Tacoma?

The drive-thru is open from 7:00 AM to 3:00 AM Monday through Thursday and Sunday, and from 7:00 AM to 4:00 AM on Friday and Saturday.

What types of food products does this Taco Bell offer?

This Taco Bell offers tacos, burritos, specialties, combos, breakfast items, drinks and sweets, and sides.